Salesforce
SeniorAnalyst,L2OInnovationBusinessAnalysis
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Analyst, L2O Innovation Business Analysis at Salesforce. Skills: Business Analysis, Salesforce, Process Improvement, Project Management. Translate business needs into requirements. Advocate for business stakeholders”
What You'll Achieve.
Provide most impact solutions
Industry & Context.
Problem formulation; Issue investigation; Process improvement identification
What They're Looking For.
Must Have
5+ years Business Analyst experience, 5+ years Project/Program management, Salesforce experience, Break down business process, Documentation skills, Communication skills, Google Slides proficiency, Google Sheets proficiency, Lucidchart proficiency, Microsoft Excel proficiency, Microsoft PowerPoint proficiency, Synthesize business pain points
Nice to Have
Salesforce implementation lifecycle familiarity
What You'll Do.
Translate business needs into requirements
Advocate for business stakeholders
Drive systems project execution
Document business results
Lead UAT business planning
Write UAT test scripts
Provide post-go live support
Participate in implementation planning
Manage project issues
Manage project communication
Manage change management
Support Features & Enhancements program
Maintain project backlog
Improve delivery model
Write business requirements
Synthesize meeting outcomes
Send meeting decisions
Support project stakeholders
Contribute to project plan
Define project timelines
Align stakeholders on plan
Read existing documentation
Facilitate leadership reviews
Prioritize new requests
Analyze project backlog
Identify process improvement opportunities
Maintain organized queue
Discuss roadmap status
Plan program increments
How You'll Work.
Team & Collaboration
Business teams; Business process teams; IT teams; Development scrum teams; Project stakeholders; System Administrator teams; Change Management teams; Domain Leads; DET
Communication Scope
Storytelling slides; High-quality documentation
Process & Methodology
Project management, Program management, Issue management, Communication, Change management, Roadmap planning
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Operations Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. **Position Description:** The Salesforce Business Analyst will have diverse responsibilities primarily focused on technology and system implementations, delivering automation and improving our operational infrastructure, and supporting and enabling business programs. Business Analysts (BAs) help improve processes and efficiency in Salesforce by understanding business needs, capturing the project requirements, and collaborating/communicating with stakeholders to support development and implementation of the Salesforce solution. BAs work effectively with both people and information to facilitate a solution to a problem. We are looking for someone who can hit the ground running to manage multiple responsibilities and projects, while producing high-quality work in a fast-paced environment. **Senior BA Responsibilities:** * Technology Implementation Projects * Work with business teams and business process teams to understand business needs and translate into clear, detailed requirements * Advocate on behalf of business stakeholders to ensure that proposed solutions meet the business requirements and provide a positive user experience * Drive systems-related proje
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