Salesforce
SeniorAnalyst,L2OInnovationBusinessAnalysis
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Analyst, L2O Innovation Business Analysis at Salesforce. Skills: Business Analysis, Technology Implementation, Process Improvement. Translate business needs into requirements. Advocate for business stakeholders”
What You'll Achieve.
Provide solutions to business problems; Provide positive user experience; Achieve business results; Provide most impact solutions
Industry & Context.
Problem formulation; Issue investigation; Process improvement
What They're Looking For.
Must Have
5+ years Business Analyst experience, 5+ years Project/Program management, Experience with Salesforce, Demonstrated ability to break down a business process, Proficient in Google Slides, Proficient in Google Sheets, Proficient in Lucidchart, Proficient in Microsoft Excel, Proficient in Microsoft PowerPoint
Nice to Have
Familiarity with Salesforce lifecycle, Familiarity with software implementation lifecycle
What You'll Do.
Translate business needs into requirements
Advocate for business stakeholders
Ensure solutions meet business requirements
Drive systems-related project execution
Document business results
Lead UAT business planning
Write UAT test scripts
Manage UAT with end-users
Coordinate user acceptance sign-off
Prepare for post-go live support
Participate in implementation planning
Manage project issues
Manage project communications
Manage project change management
Plan change management content
Review change management content
Support Features & Enhancements program lifecycle
Maintain project backlog
Improve delivery model
Write business requirements
Understand business pain points
Synthesize meeting outcomes
Send meeting decisions
Perform UAT in sandbox
Support project stakeholders
Contribute to project plan
Define project timelines
Align project stakeholders
Read existing documentation
Facilitate leadership reviews
Prioritize new requests
Ensure roadmap alignment
Analyze project backlog
Identify process improvement opportunities
Maintain organized queue
Collaborate with Domain Leads
Discuss roadmap status
Plan program increments
How You'll Work.
Team & Collaboration
Business teams; Business process teams; IT teams; Development scrum teams; Project stakeholders; System Administrator teams; Change Management teams; Communications teams; Domain Leads; DET
Communication Scope
Documentation; Storytelling slides
Process & Methodology
Project management, Program management, Implementation planning, Issue management, Change management, Roadmap planning
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Operations Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. **Position Description:** The Salesforce Business Analyst will have diverse responsibilities primarily focused on technology and system implementations, delivering automation and improving our operational infrastructure, and supporting and enabling business programs. Business Analysts (BAs) help improve processes and efficiency in Salesforce by understanding business needs, capturing the project requirements, and collaborating/communicating with stakeholders to support development and implementation of the Salesforce solution. BAs work effectively with both people and information to facilitate a solution to a problem. We are looking for someone who can hit the ground running to manage multiple responsibilities and projects, while producing high-quality work in a fast-paced environment. **Senior BA Responsibilities:** * Technology Implementation Projects * Work with business teams and business process teams to understand business needs and translate into clear, detailed requirements * Advocate on behalf of business stakeholders to ensure that proposed solutions meet the business requirements and provide a positive user experience * Drive systems-related proje
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