SeniorAnalystinAccessManagement

## Company: Marsh ## ## Description: **Senior Analyst in Access Management** We are seeking a talented individual to join our Access Management team at Marsh. This role will be based in CDMX, México. This is a hybrid role that has a requirement of working at least three days a week in the office. As a **Senior Analyst in Access Management** , you will be part of a dynamic team responsible for managing user access lifecycle processes, supporting onboarding and offboarding activities, and ensuring compliance with security protocols across Americas including US, Canada, and LAC regions. **We will count on you to:** * Support onboarding processes for new employees and verify related procedures Review checklists to ensure all access management steps are completed accurately * Manage account creation, including email accounts, and close all processes when employees leave the company * Handle escalations and lifecycle management with confidence and professionalism * Provide support for Active Directory, Exchange, M365, ServiceNow, and shared folder management * Collaborate effectively with multicultural teams across Americas, delivering VIP support under pressure **What you need to have:** * Bachelor’s degree in Computer Systems, Informatics, or related field * 3 to 5 years of experience in similar roles * Proficiency in Active Directory Management (Accounts and Groups), Lifecycle processes (Onboarding and Offboarding), Exchange and M365 (personal and shared mailboxes, licenses), ServiceNow, and Shared Folder Management * Strong English communication skills (mandatory) **What makes you stand out:** * Knowledge of Sailpoint, Radiant, or Avepoint environments (plus) * Experience working in multicultural teams and providing support across multiple regions * Proactive, empathetic, and able to work effectively under pressure **Why join our team:** * We help you be your best through professional development opportunities, interesting work and supportive leaders. * We foster a vi