Cardinal Health, Inc.
healthcare
SeniorAnalyst,FacilityandSecurityTechnology
“Senior Analyst, Facility and Security Technology at Cardinal Health, Inc.. Skills: Facility and Security Technology, System Support, Troubleshooting. Provide knowledge and support for systems. Assist Supervisor to create SOP documents”
What You'll Achieve.
ensure resolution within SLA parameters
Industry & Context.
Identifies possible solutions to a variety of technical problems
Ability to work in rotational shifts, Must provide on call support to our clients
What They're Looking For.
Must Have
Knowledge of IP CCTV and access control system troubleshooting is essential, Must be Lenel OnGuard and Milestone Systems Certified, Essential networking skills include understanding TCP/IP, DNS, DHCP, VPNs, routing and must have ability to troubleshoot connectivity issues, Ability to work in rotational shifts, Must provide on call support to our clients
Nice to Have
4-8 years of experience, Bachelor's degree in related field, or equivalent work experience
What You'll Do.
Provide knowledge and support for systems
Assist Supervisor to create SOP documents
Manage ServiceNow ticket queue
Perform project and service programming
Schedule third-party service vendors
Remediate service issues
Complete tasks assigned by management
Complete daily operations
Conduct routine maintenance
Perform performance analysis on systems
Participate in hardware/software lifecycle management
How You'll Work.
Team & Collaboration
cross-functional coordination
Process & Methodology
project management
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