SeniorAnalyst,DataOperations&Analytics

Purpose of the role: Facilitate teams across the company to make informed decisions based on data, rather than on intuition. Lead complex analytical projects with multi-level dependencies, diverse stakeholder base and unclear paths to solution. Please note: As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. Role: - Lead the process of gathering requirements and translating complex business problems into structured, scalable quantitative analyses. - Partner with functional departments to extract strategic insights from analytical outputs, shape high-impact business recommendations, and deliver them through compelling narratives and comprehensive visualizations. - Guide collaboration with stakeholders and team members to design accurate, scalable, and business-relevant datasets, reports, dashboards, and analyses for both operational and strategic initiatives. - Design robust data models using techniques such as Kimball/dimensional data modelling. - Oversee and optimize data reconciliation/manipulation processes, proactively identifying opportunities for automation, data quality improvement, and integrity/consistency checks. - Champion data governance by embedding best practices into workflows and mentoring stakeholders on discovering, accessing, and effectively leveraging data assets. - Play a key role in advancing internal event tracking and A/B testing systems through continuous improvement and innovation. - Develop predictive and classification models to support strategic initiatives across Product, Customer Success, and Marketing domains. - Mentor junior colleagues on best practices in analytical research, dashboard development, and data storytelling to ensure high-quality, impactful outputs. - Report to the Senior Manager, BI & Analytics. AND A LITTLE BIT OF.... - Stay up to date with developments, innovations, and trends in data, including state-of-the-art machine learning mod