Manulife

Financial Services

SeniorAnalyst,CanadaOperations

$74–74k Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Analyst, Canada Operations at Manulife. Skills: Change enablement, Internal communications, Operations support. Support change enablement plans. Support communications plans”

What You'll Achieve.

Successful delivery of transformation efforts; Alignment and consistency of messaging; Foster collaboration, clarity, and connection; Content current, organized, and accessible

Industry & Context.

Financial Services
Problems you'll solve

Solutions-oriented

What They're Looking For.

Must Have

3–5 years experience, Bachelor's degree, Written and verbal communication skills, Manage multiple priorities, Organizational and project coordination skills, Proficiency in Microsoft Office

Nice to Have

Experience in financial services, Familiarity with change management, Familiarity with employee engagement principles, Experience supporting internal events, Experience supporting town halls, Experience supporting leadership communications

What You'll Do.

Support change enablement plans

Support communications plans

Translate business strategies

Translate initiatives

Translate operational updates

Assist developing communication materials

Assist developing presentations

Assist developing talking points

Assist developing change artifacts

Coordinate communications activities

Build working relationships

Support stakeholder engagement

Coordinate feedback collection

Coordinate communication deliverables

Support coordination efforts

Support event planning

Support event coordination

Support leadership forums

Support team engagement activities

Create event materials

Create event communications

Support event logistics

Design engaging employee experiences

Support onboarding interns

Contribute to new graduate program

Support leader learning program

Manage learning SharePoint site

Maintain learning SharePoint site

How You'll Work.

Team & Collaboration

Cross-functional partners; Internal communications teams; Executive Assistants

Communication Scope

Internal communications; Business communications; Organizational communications

Process & Methodology

Project coordination

Full Job Description

Join our Canada Operations Excellence team! We are seeking a strategic and collaborative Senior Analyst to support Canada Operations and Operations Excellence. This role plays a key part in advancing change enablement, communications, learning and employee engagement initiatives aligned to operational priorities. The Senior Analyst will work in collaboration with the Manager, Change Enablement on translating business strategies into clear, actionable communications, coordinate engagement initiatives, and contribute to the successful delivery of transformation efforts. **Position Responsibilities** **Change Enablement & Communications Support** * Support the development and execution of internal change enablement and communications plans aligned with Canada Operations priorities. * Translate business strategies, initiatives, and operational updates into clear and engaging communications for internal audiences. * Assist in developing communication materials, presentations, talking points, and change artifacts that support organizational initiatives. * Coordinate communications activities that support change adoption, employee engagement, and operational effectiveness. * Ensure alignment and consistency of messaging across initiatives by partnering with cross-functional stakeholders. **Stakeholder & Team Collaboration** * Build strong working relationships with cross-functional partners across Operations and internal communications teams. * Support stakeholder engagement activities by helping coordinate updates, feedback collection, and communication deliverables. * Work closely with Executive Assistants to support coordination efforts such as scheduling, meeting logistics, and room bookings. **Event Planning & Execution** * Support the planning and coordination of internal events, town halls, leadership forums, and team engagement activities. * Assist in creating event materials, communications, agendas, and supporting logistics. * Help design engaging employee experi

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