Manulife
Financial Services
SeniorAnalyst,CanadaOperations
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Analyst, Canada Operations at Manulife. Skills: Change enablement, Internal communications, Operations support. Support change enablement plans. Support communications plans”
What You'll Achieve.
Successful delivery of transformation efforts; Alignment and consistency of messaging; Foster collaboration, clarity, and connection; Content current, organized, and accessible
Industry & Context.
Solutions-oriented
What They're Looking For.
Must Have
3–5 years experience, Bachelor's degree, Written and verbal communication skills, Manage multiple priorities, Organizational and project coordination skills, Proficiency in Microsoft Office
Nice to Have
Experience in financial services, Familiarity with change management, Familiarity with employee engagement principles, Experience supporting internal events, Experience supporting town halls, Experience supporting leadership communications
What You'll Do.
Support change enablement plans
Support communications plans
Translate business strategies
Translate initiatives
Translate operational updates
Assist developing communication materials
Assist developing presentations
Assist developing talking points
Assist developing change artifacts
Coordinate communications activities
Build working relationships
Support stakeholder engagement
Coordinate feedback collection
Coordinate communication deliverables
Support coordination efforts
Support event planning
Support event coordination
Support leadership forums
Support team engagement activities
Create event materials
Create event communications
Support event logistics
Design engaging employee experiences
Support onboarding interns
Contribute to new graduate program
Support leader learning program
Manage learning SharePoint site
Maintain learning SharePoint site
How You'll Work.
Team & Collaboration
Cross-functional partners; Internal communications teams; Executive Assistants
Communication Scope
Internal communications; Business communications; Organizational communications
Process & Methodology
Project coordination
Full Job Description
Join our Canada Operations Excellence team! We are seeking a strategic and collaborative Senior Analyst to support Canada Operations and Operations Excellence. This role plays a key part in advancing change enablement, communications, learning and employee engagement initiatives aligned to operational priorities. The Senior Analyst will work in collaboration with the Manager, Change Enablement on translating business strategies into clear, actionable communications, coordinate engagement initiatives, and contribute to the successful delivery of transformation efforts. **Position Responsibilities** **Change Enablement & Communications Support** * Support the development and execution of internal change enablement and communications plans aligned with Canada Operations priorities. * Translate business strategies, initiatives, and operational updates into clear and engaging communications for internal audiences. * Assist in developing communication materials, presentations, talking points, and change artifacts that support organizational initiatives. * Coordinate communications activities that support change adoption, employee engagement, and operational effectiveness. * Ensure alignment and consistency of messaging across initiatives by partnering with cross-functional stakeholders. **Stakeholder & Team Collaboration** * Build strong working relationships with cross-functional partners across Operations and internal communications teams. * Support stakeholder engagement activities by helping coordinate updates, feedback collection, and communication deliverables. * Work closely with Executive Assistants to support coordination efforts such as scheduling, meeting logistics, and room bookings. **Event Planning & Execution** * Support the planning and coordination of internal events, town halls, leadership forums, and team engagement activities. * Assist in creating event materials, communications, agendas, and supporting logistics. * Help design engaging employee experi
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