SeniorAmazonConnectCompany

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We are looking for an Amazon Connect Integration Consultant with experience in AWS and contact center technologies. The role involves designing and managing integrations for Amazon Connect, building scalable APIs, and collaborating with cross-functional teams to deliver seamless backend-to-UI functionality. Responsibilities * Develop and maintain RESTful APIs to support frontend and backend integrations * Build and manage Python-based AWS Lambda functions for serverless workflows * Configure and maintain Amazon Connect contact flows, routing logic, and queue behavior * Design and optimize DynamoDB schemas, indexes, and scalable data models * Work with AWS services such as Lambda, API Gateway, S3, DynamoDB, IAM, and CloudWatch * Collaborate with UI teams to enable seamless integration between frontend applications and backend systems * Manage infrastructure using Terraform and Infrastructure-as-Code practices * Support scalable cloud-native architectures and event-driven systems * Partner with Amazon Professional Services and internal engineering teams on key initiatives * Troubleshoot production issues and support depl