Ge Aerospace
Aerospace
SeniorAirlineFieldServiceEngineer
Neural analysis suggests this role is
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“Senior Airline Field Service Engineer at Ge Aerospace. Skills: Field service, Customer support, Technical leadership. Provide leadership and technical support. Offer technical direction and assistance”
What You'll Achieve.
Exceed customer expectations; Drive loyalty; Drive long-term partnerships; Ensure stability of aircraft engine fleet
Industry & Context.
Problem solving; Critical thinking; Troubleshooting
Travel required, Drug screen
What They're Looking For.
Must Have
Bachelor's in Engineering or technical degree, High school diploma/GED/technical certificate with 4 years experience, 5 years airline operations or maintenance planning experience, 5 years engineering experience, 5 years aviation propulsion experience
Nice to Have
Technical expertise in aircraft engine fleet management, Experience influencing decision making in cross-functional teams, Significant experience using software or data analytics, Ability to problem solve independently, Ability to lead, influence, and deliver results, Project management skills, Analytical skills, Time management skills, Prioritization skills
What You'll Do.
Provide leadership and technical support
Offer technical direction and assistance
Mentor Field Service Engineers
Coach Field Service Engineers
Collaborate with other departments
Guide commercial field service policy
Guide commercial field service process
Guide commercial field service strategy
Influence business leadership
Address customer issues
Exceed customer expectations
Track reliability and on-wing performance
Influence airline stakeholders
Implement reliability improvements
Influence long-term maintenance planning
Interpret OEM manuals
Interpret technical manuals
Review maintenance effectiveness
Identify training opportunities
Identify improvement opportunities
Apply FLIGHT DECK principles
Identify proactive reliability enhancements
Produce data analytics
Produce timely reports
Provide recommendations for proactive maintenance
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal conferences
Communication Scope
Oral communication; Written communication
Process & Methodology
Project management, Time management, Prioritization
Full Job Description
# ******Job Description Summary****** At GE Aerospace, our Field Service Engineers (FSEs) exemplify our core behaviors: Respect for People, Continuous Improvement, and being Customer Driven. These dedicated professionals are on the front lines, working directly with customers to solve problems and deliver the highest standards of service and support—collaborating with customers to achieve shared success. Senior Airline FSEs take on the most complex fleets and customer environments, leveraging their expertise to lead technical initiatives and build strong, lasting customer relationships. In addition to their technical leadership, Senior FSEs play a pivotal role in mentoring and coaching other FSEs. They share their knowledge and experience, provide guidance on complex technical challenges, foster a culture of continuous improvement, and help define and evolve field service standards—all while embodying GE Aerospace's core behaviors. • Respect for People: As a Senior FSE, you’ll foster a collaborative environment with our most complex customers, building strong relationships and trust. You’ll be the technical on-site representative for GE Aerospace, essential for problem-solving and customer satisfaction. • Continuous Improvement: We’re committed to excellence and constantly seek ways to enhance, innovate, and improve technical on-wing performance. Your dedication to continuous improvement will ensure the highest quality standards and efficiency operations directly impacting the customer. • Customer Driven: Understanding, prioritizing, and communicating the needs of our customers is at the heart of our field service operations. You’ll focus on delivering prompt, effective solutions that exceed customer expectations, driving loyalty and long-term partnerships. By embodying these values, our Field Service Engineers uphold the principles of Safety, Quality, Delivery, and Cost (SQDC), which are the foundation of GE Aerospace's operations. Your unwavering commitment to exc
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