Nexthink
digital employee experience management software
SeniorAIResearchEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Senior AI Research Engineer at Nexthink. Skills: AI Research, AI Agents, Machine Learning, Large Language Models (LLMs). Lead the design and development of AI agents and features, from vague problem definition to production deployment impacting millions of users. Drive rapid prototyping and experimentation to validate ideas and unlock new opportunities”
Industry & Context.
see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue; progress from reactive problem solving to proactive optimization; take ownership of ambiguous problems; explore, prototype, evaluate; decide when something is “good enough” to move forward
What They're Looking For.
Must Have
BSc/MSc in AI, CS, Data Science, or a related field, 3–7+ years of experience in software engineering and applied AI/ML (including impactful projects or research), builder mindset, and hands-on experience in AI engineering, ML, LLMs, agents, or applied AI systems, Proven ability to lead technical work in ambiguous or fast-changing environments, Pragmatic mindset: able to move fast without sacrificing what truly matters, Ability to balance research exploration with concrete delivery, leadership skills, with experience in mentoring, technical ownership, or leading initiatives, Clear and structured communicator, able to adapt communication style to engineers, executives, product teams, and customers, High ownership, and ability to work collaboratively in a small, high-impact team
Nice to Have
Experience in enterprise-scale products
What You'll Do.
Lead the design and development of AI agents and features
from vague problem definition to production deployment impacting millions of users
Drive rapid prototyping and experimentation to validate ideas and unlock new opportunities
Help guide the team’s technical direction
and execution of rhythm
pragmatic decisions when trade-offs are unclear
Support and mentor engineers while keeping the team focused on outcomes
Maintain a sense of what matters: customer value
technical feasibility
and long-term product potential
Explore new AI technologies
and agentic patterns with curiosity and critical judgment
How You'll Work.
Team & Collaboration
collaborate closely with engineers, product leaders, researchers, and business stakeholders; work collaboratively in a small, high-impact team
Communication Scope
clear communication; ability to adapt your message depending on the audience; Clear and structured communicator, able to adapt communication style to engineers, executives, product teams, and customers
Process & Methodology
guide the team’s technical direction, priorities, and execution of rhythm
Full Job Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid We are looking for a Senior AI Research Engineer to join our research team and help shape the next generation of AI agents at Nexthink. We are looking for someone with a strong leadership mindset: someone who can take ownership of ambiguous problems, guide a small team, make pragmatic technical decisions, and turn early ideas into working prototypes. You will work in a fast-moving research environment where problems are often under-specified. You should be excited by ambiguity, when the goal is defined but the path is still unexplored. You should know how to explore, prototype, evaluate, and decide when something is “good enough” to move forward. You will collaborate closely with engineers, product leaders, researchers, and business stakeholders. This requires not only strong technical depth in AI, but also clear communication and the ability to adapt your message depending on the audience. As part of the AI team at Nexthink, you will: * Lead the design and development of AI agents and features, from vague problem definition to production deployment impacting millions of users. * Drive rapid prototyping and experimentation to validate ideas and unlock new opportunities. * Help guide the team’s technical direction, priorities, and execution of rhythm. * Make fast, pragmatic decisions when trade-offs are unclear. * Support and mentor engineers while keep
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