Fullsteam
software
SeniorAIEngineer
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“Senior AI Engineer at Fullsteam. Skills: AI agent capabilities, agentic systems, LLMs, backend services, data pipelines, AI infrastructure, RAG pipelines. lead the design and development of AI agent capabilities. own the technical direction for AI”
What You'll Achieve.
deliver scalable, production-ready solutions that have a direct and measurable impact on the clients who use our software
Industry & Context.
debugging, troubleshooting, and problem-solving skills
What They're Looking For.
Must Have
Bachelor’s degree in Computer Science, Engineering, or a related technical field, 6+ years of professional software engineering experience, 2+ years of hands-on experience designing and building applications that integrate agentic systems in production environments, Experience with cloud platforms, preferably AWS (Lambda, Bedrock, OpenSearch), Proven track record of shipping and operating production systems with reliability and observability, debugging, troubleshooting, and problem-solving skills, Ability to work independently with a high degree of ownership, driving projects forward with limited direct oversight, communication skills with the ability to collaborate effectively across engineering, product, and non-technical stakeholders
What You'll Do.
lead the design and development of AI agent capabilities
own the technical direction for AI
driving projects independently from concept through to production
building agentic systems that help our clients automate day-to-day tasks and access information more intelligently
make foundational architecture decisions
establish engineering standards for AI systems
production-ready solutions
Design and implement production-grade agentic autonomous agents that leverage LLMs to reason
and orchestrate complex multi-step workflows on behalf of users
Build scalable backend services
and data pipelines that support real-time AI inference
and tool execution with robust error handling and recovery
Architect systems for scale
designing AI infrastructure that handles growing inference demands
evolving agent complexity
and production reliability requirements
Build and maintain RAG pipelines
and retrieval strategies
to power knowledge-driven features and contextual AI responses
Bring foundational ML understanding to inform decisions around model selection
and evaluation and knowing when to use off-the-shelf models versus more custom approaches
Evaluate emerging agentic frameworks
and AI recommend adoptions that move the team’s capabilities forward
Establish and document AI engineering standards
and prompt management and building institutional knowledge as the AI function grows
Maintain engineering excellence
well-tested conduct thorough code champion best practices across the team
How You'll Work.
Team & Collaboration
working closely with our product, engineering, DevOps, and QA teams; pulling in collaborators at the right stages; Collaborate with product, engineering, DevOps, and QA teams to define requirements and deliver AI-powered features; leading technical direction while pulling in the right people at the right stages; collaborate effectively across engineering, product, and non-technical stakeholders
Communication Scope
communication skills with the ability to collaborate effectively across engineering, product, and non-technical stakeholders
Process & Methodology
driving projects independently from concept through to production, driving projects forward with limited direct oversight
Full Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. Commerce7, part of the Fullsteam organization, is a customer centric commerce platform in the alcohol industry. Today we are the platform that powers over 2500 leading alcohol brands including Opus One, Caymus, Harlan Estate, William Chris Winery and more. We are seeking a **Senior AI Engineer** to lead the design and development of AI agent capabilities within our platform. In this role, you will own the technical direction for AI, working closely with our product, engineering, DevOps, and QA teams, driving projects independently from concept through to production, and pulling in collaborators at the right stages. Your primary focus will be building agentic systems that help our clients automate day-to-day tasks and access information more intelligently within the platform. You will make foundational architecture decisions, establish engineering standards for AI systems, and deliver scalable, production-ready solutions that have a direct and measurable impact on the clients who use our software. Our stack runs on Node.js and AWS. **Primary Responsibilities:** * Design and implement production-grade agentic systems; autonomous agents that leverage LLMs to reason, use tools, manage context, and orchestrate complex multi-step workflows on behalf of users. * Build scalable backend ser
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