SeniorAIEngineer

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. At Coaction, innovation is key to our continued success and growth. As we expand our digital and data capabilities, Artificial Intelligence will play a critical role in enhancing underwriting, operations, and customer experience. We believe the best solutions happen when product, engineering, data, security, and the business partner as one integrated team—open to ideas, ready to challenge the status quo, and focused on delivering measurable outcomes in a regulated industry. This is our first dedicated AI Engineering role. This role will be instrumental in shaping how we design, build, deploy, and operate AI-powered solutions safely and responsibly. The ideal candidate is pragmatic and hands-on—focused on putting AI into production (not research-only)—and comfortable building repeatable patterns, playbooks, and guardrails from the ground up. # Responsibilities * Implement AI-enabled features, services, and APIs that integrate into existing enterprise workflows and applications, while adhering to established engineering, architecture, and security practices. * Design and build integration patterns for external AI services (LLMs and ML APIs), including secure data handling, access controls, and auditability. * Develop and maintain retrieval-augmented generation (RAG) solutions for document-heavy workflows (e.g., submissions, endorsements, claims documentation) using enterprise data sources. * Collaborate with Architecture and Engineering to support the implementation of an Agentic AI platform reference architecture and implementation * Create reusable AI components including Agentic Platform components to accelerate delivery across multiple use cases. * Partner with architecture, engineering, data, and business stakeh