Backbase

financial services

SeniorAIEngineer

Ho Chi Minh, Ho Chi Minh, Vietnam
The Brief

“Senior AI Engineer at Backbase. Skills: LangChain ecosystem, RAG architectures, GraphRAG methodologies, scalable, distributed systems, Kubernetes ecosystem, Agentic Ops platforms. building the underlying infrastructure, agent orchestration layers, and evaluative frameworks that make AI reliable, safe, and impactful. Design and implement complex agentic workflows and assistant platforms using the LangChain ecosystem”

What You'll Achieve.

impact millions of banking customers worldwide

Industry & Context.

financial services

What They're Looking For.

Must Have

Expert-level Python skills with a focus on writing clean, maintainable, and asynchronous code, Demonstrated ability to design and manage scalable, distributed systems within a Kubernetes ecosystem, Experience using Agentic Ops platforms like LangFuse, LangSmith, or Promptfoo for debugging and performance tuning

Nice to Have

Experience with Java is a significant advantage, particularly in integrating AI services with Backbase’s core Java-based backend, Familiarity with CI/CD pipelines, and cloud-native logging/monitoring, Understanding of the security and compliance requirements unique to the banking and financial services industry

What You'll Do.

building the underlying infrastructure

agent orchestration layers

and evaluative frameworks that make AI reliable

Design and implement complex agentic workflows and assistant platforms using the LangChain ecosystem

Develop and optimize RAG (Retrieval-Augmented Generation) and GraphRAG pipelines to provide agents with deep

contextual domain knowledge

distributed AI services that integrate seamlessly into our existing Kubernetes (K8s) environments

Implement robust monitoring

and evaluation frameworks (LangSmith

Promptfoo) to ensure the reliability and performance of LLM applications

Build and manage "Skills" and toolsets for agents

including the implementation of the Model Context Protocol (MCP) for seamless data/tool interaction

Design sophisticated Human-in-the-Loop (HIL) patterns to ensure high-stakes financial decisions remain governed and accurate

Provide technical leadership to junior engineers and contribute to the internal AI strategy and best practices

How You'll Work.

Team & Collaboration

Provide technical leadership to junior engineers

Free ATS check

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