SeniorAdvisor,ControlsOptimization&Automation

## POSITION SUMMARY This role will serve as a senior individual contributor responsible for optimizing and modernizing operational controls within the Provider Experience and Operations (PX&O) function. The role focuses on embedding strong control design into business modernization initiatives and advancing the use of automated and data-enabled controls to reduce operational risk and control failures. The individual will act as a controls subject‑matter expert (SME), partnering closely with operations, technology, and risk teams to identify key risk points, assess current‑state manual control processes, and define future‑state control requirements. The role is responsible for identifying and driving opportunities to transition manual controls into automated or data‑enabled control capabilities, enabling scalable, sustainable control solutions aligned with SOX and SOC expectations. **Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT; Chattanooga, TN; Denver, CO; St. Louis, MO; and Scottsdale, AZ.** ## Role Objectives The Controls Optimization & Automation Lead will execute responsibilities across two primary lenses: __Controls by Design in Business Modernization__ * Embed as a controls SME within key initiatives modernizing key PX&O operational processes * Identify key risk points and control objectives within future-state process and system designs * Define and document future-state control requirements, with an emphasis on preventive and automated controls * Influence design decisions to reduce reliance on manual or detective controls * Partner with cross functional teams and suppliers to validate that controls are appropriately designed * Facilitate control testing to confirm controls are implemented as intended * Ensure control design aligns with SOX, SOC, and internal risk management expectations __Current State Control Automation & Monitoring Enablement__ * Develop and maintain a