Amazon.com Services LLC
Advertising
SeniorAdPolicyManager,AdsTrustPolicy
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“Senior Ad Policy Manager, Ads Trust Policy at Amazon.com Services LLC. Skills: Ad policy, Risk management, Sales enablement. Serve as dedicated single-thread policy partner for regional. Translate policy requirements into actionable sales guidance”
Industry & Context.
Complex decision making
What They're Looking For.
Must Have
Master's degree or above in a relevant discipline
Nice to Have
Experience working effectively across cross-functional teams, Experience effectively collaborating with Sales, Legal, and Public Policy teams, Excellent communication (verbal and written) and collaboration skills, Ability to make complex decisions without enough data, Proven experience working on digital advertising in policy, compliance, legal, Proven experience with creative acceptance policies, advertising standards, or a related field
What You'll Do.
Serve as dedicated single-thread policy partner for regional
Translate policy requirements into actionable sales guidance
Gather and synthesize voice-of-customer feedback
Gather cultural/regional market intelligence from sales engagements
Inform policy development and recalibration
Clearly communicate risks and rationale behind policies
Support understanding and consensus of policy positions
Work with product teams
Create business requirement documents
Ensure policy compliance for developing ad products
Build collaborative relationships across other policy teams
Support high-risk and high-impact escalations
Partner with moderation and tiered support teams
Apply knowledge of ad tech systems
Apply knowledge of Amazon's advertising infrastructure
Inform policy decisions and guidance
Operate as single-threaded owner and bridge between policy
Provide real-time policy guidance to advertiser
Brief seller ahead of pitch
Advise on positioning deal within policy frameworks
Synthesize voice-of-customer feedback from engagements
Route feedback back to policy teams
Pressure-test proposed framework for regional and cultural nuance
Lead training sessions
Equip sales teams on updated policy frameworks
Ensure published policies reflect latest guidance
Balance proactive enablement with strategic advisory work
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales organization; Legal; PR; Public Policy; Other business units
Communication Scope
Written presentations; Verbal communication; Written communication
Full Job Description
Advertising is one of the fastest growing businesses at Amazon and that growth generates challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe that advertising, done well, can enhance the value of our customer experience and generate a positive ROI for our advertising partners. As part of Advertising Trust’s Policy & Integrity team, you will have high visibility across Amazon business lines, establishing the right customer experience and long-term strategy for the success of Amazon Advertising. We are a global and diverse team with a long tenure in online advertising, expertise in developing customer experience solutions for highly complex situations, risk mitigation, and brand integrity. We are looking for deep thinkers, innovators, and individuals who are customer obsessed. Key job responsibilities • Serve as the dedicated single-thread policy partner for regional sales teams, translating policy requirements into actionable sales guidance so sellers can confidently position Amazon Ads without needing to interpret policy frameworks themselves. • Gather and synthesize voice-of-customer feedback and cultural/regional market intelligence from sales engagements to inform policy development and recalibration. • Clearly communicate risks, including through high-quality written presentations, and rationale behind policies to internal stakeholder teams to support understanding and consensus of policy positions. • Work with product teams by creating business requirement documents to ensure policy compliance for developing ad products. • Build collaborative relationships across other policy teams within the Ad Trust Policy team, across Ads Trust, the Sales organization, Legal, PR, Public Policy and other business units outside of Ads as necessary to support policy management. •Support high-risk and high-impact escalations in partnership with moderation and tiere
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