Salesforce
Telecommunications & Media
SeniorAccountSolutionEngineer(Telecommunications&MediaVertical)
“Senior Account Solution Engineer (Telecommunications & Media Vertical) at Salesforce. Skills: Solutions Engineering, Enterprise Architecture, Telecommunications & Media, Salesforce Platform. Lead architectural and business discovery. Identify friction in legacy OSSSS or broadcast ecosystems”
What You'll Achieve.
Identify friction in legacy OSSSS or broadcast ecosystems, unlocking avenues for digital transformation; Elevate conversations from features to measurable impact; Prove how Salesforce accelerates go-to-market strategies; Monetize 5G or D2C streaming investments; Translate complex industry use cases into quantifiable ROI and concrete business justifications; Align platform capabilities with business goals (e.g., reducing churn, ARPU growth, or 5G monetization); Validate that the implemented solution is actively delivering the promised business value; Ensure a unified technical front; Ensure the customer realizes continuous, compounding value
Industry & Context.
Identify friction in legacy OSSSS or broadcast ecosystems
What They're Looking For.
Must Have
8+ years in Solutions Engineering or Enterprise Architecture, 3–5 years specifically within the Telecommunications and/or Media vertical, Deep knowledge of the Salesforce Portfolio (specifically Communications / Media Cloud)
What You'll Do.
Lead architectural and business discovery
Identify friction in legacy OSSSS or broadcast ecosystems
Tie technical demos to business outcomes
Deliver value-driven narratives to C-suite
Translate industry use cases into ROI
Develop and maintain technical maturity roadmap
Review platform usage and consumption trends
Brief and coordinate specialist teams
Build Trusted Advisor relationships with CTOs
and Enterprise Architects
Discuss and whiteboard Salesforce platform interaction with downstream systems
Lead high-level discussions on Cloud & Infrastructure
Lead high-level discussions on AI & Automation
Lead high-level discussions on Security & Data
Lead high-level discussions on Integration
How You'll Work.
Team & Collaboration
Coordinate and co-execute with specialist solution engineering teams; Coordinate and co-execute with technical and enterprise architect teams; Coordinate with Cloud specialists, Data Architects, AI Specialists, Security Experts; Partner with AEs and Business Value Services; Act as the 'Conductor of the Orchestra'; Brief and coordinate internal and external specialist teams; Coordinate with AI/Data Cloud specialists; Coordinate with Implementation Partners; Coordinate with Cybersecurity leads
Communication Scope
Deliver value-driven narratives to the C-suite; Build 'Trusted Advisor' relationships
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