Salesforce

Telecommunications & Media

SeniorAccountSolutionEngineer(Telecommunications&MediaVertical)

Johannesburg, South Africa FULL TIME
The Brief

“Senior Account Solution Engineer (Telecommunications & Media Vertical) at Salesforce. Skills: Solutions Engineering, Enterprise Architecture, Telecommunications & Media, Salesforce Platform. Lead architectural and business discovery. Identify friction in legacy OSSSS or broadcast ecosystems”

What You'll Achieve.

Identify friction in legacy OSSSS or broadcast ecosystems, unlocking avenues for digital transformation; Elevate conversations from features to measurable impact; Prove how Salesforce accelerates go-to-market strategies; Monetize 5G or D2C streaming investments; Translate complex industry use cases into quantifiable ROI and concrete business justifications; Align platform capabilities with business goals (e.g., reducing churn, ARPU growth, or 5G monetization); Validate that the implemented solution is actively delivering the promised business value; Ensure a unified technical front; Ensure the customer realizes continuous, compounding value

Industry & Context.

Telecommunications & Media
Problems you'll solve

Identify friction in legacy OSSSS or broadcast ecosystems

What They're Looking For.

Must Have

8+ years in Solutions Engineering or Enterprise Architecture, 3–5 years specifically within the Telecommunications and/or Media vertical, Deep knowledge of the Salesforce Portfolio (specifically Communications / Media Cloud)

What You'll Do.

Lead architectural and business discovery

Identify friction in legacy OSSSS or broadcast ecosystems

Tie technical demos to business outcomes

Deliver value-driven narratives to C-suite

Translate industry use cases into ROI

Develop and maintain technical maturity roadmap

Review platform usage and consumption trends

Brief and coordinate specialist teams

Build Trusted Advisor relationships with CTOs

and Enterprise Architects

Discuss and whiteboard Salesforce platform interaction with downstream systems

Lead high-level discussions on Cloud & Infrastructure

Lead high-level discussions on AI & Automation

Lead high-level discussions on Security & Data

Lead high-level discussions on Integration

How You'll Work.

Team & Collaboration

Coordinate and co-execute with specialist solution engineering teams; Coordinate and co-execute with technical and enterprise architect teams; Coordinate with Cloud specialists, Data Architects, AI Specialists, Security Experts; Partner with AEs and Business Value Services; Act as the 'Conductor of the Orchestra'; Brief and coordinate internal and external specialist teams; Coordinate with AI/Data Cloud specialists; Coordinate with Implementation Partners; Coordinate with Cybersecurity leads

Communication Scope

Deliver value-driven narratives to the C-suite; Build 'Trusted Advisor' relationships

Free ATS check

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