Salesforce

Telecommunications & Media

SeniorAccountSolutionEngineer(Telecommunications&MediaVertical)

Johannesburg, South Africa FULL TIME
The Brief

“Senior Account Solution Engineer (Telecommunications & Media Vertical) at Salesforce. Skills: Solutions Engineering, Enterprise Architecture, Telecommunications, Media. Lead architectural and business discovery. Identify friction in legacy OSSSS or broadcast ecosystems”

What You'll Achieve.

Identify friction in legacy OSSSS or broadcast ecosystems; Unlock avenues for digital transformation; Elevate conversations from features to measurable impact; Accelerate go-to-market strategies; Monetize 5G or D2C streaming investments; Translate complex industry use cases into quantifiable ROI; Align platform capabilities with business goals; Reduce churn; ARPU growth; 5G monetization; Validate implemented solution delivers business value; Ensure unified technical front

Industry & Context.

Telecommunications & Media
Problems you'll solve

Identify friction in legacy OSSSS or broadcast ecosystems; Unlock avenues for digital transformation

What They're Looking For.

Must Have

8+ years in Solutions Engineering or Enterprise Architecture, 3–5 years specifically within the Telecommunications and/or Media vertical, Deep knowledge of the Salesforce Portfolio (specifically Communications / Media Cloud)

What You'll Do.

Lead architectural and business discovery

Identify friction in legacy OSSSS or broadcast ecosystems

Tie every technical demo to business outcomes

Deliver value-driven narratives to C-suite

Develop and maintain a 3-year technical roadmap

Review platform usage and consumption trends

Discuss and whiteboard Salesforce platform interaction

Lead high-level discussions on Cloud & Infrastructure

Lead high-level discussions on AI & Automation

Lead high-level discussions on Security & Data

Lead high-level discussions on Integration

How You'll Work.

Team & Collaboration

Coordinate specialist solution engineering teams; Coordinate technical and enterprise architect teams; Coordinate AI/Data Cloud specialists; Coordinate Implementation Partners; Coordinate Cybersecurity leads; Build Trusted Advisor relationships with CTOs, CIOs, and Enterprise Architects

Communication Scope

Value-driven narratives to the C-suite; Trusted Advisor relationships

Free ATS check

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