Northern Trust

Financial Services

SeniorAccountManager,SecuritiesLending

$89–151k Chicago, Illinois, United States FULL TIME Remote Friendly
The Brief

“Senior Account Manager, Securities Lending at Northern Trust. Skills: Securities lending, Client servicing, Account management. Manage account administration. Oversee complex securities lending clients”

What You'll Achieve.

Improve service outcomes; Support timely client deliverables

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving skills; Analytical judgment

What They're Looking For.

Must Have

College degree or equivalent experience, 4 to 8 years of experience, 2 to 3 years in institutional trust, Knowledge of institutional trust operations, Knowledge of accounting systems, General business knowledge, General accounting knowledge, Analytical skills, Problem-solving skills, Organizational skills

Nice to Have

Client servicing experience, Analytical judgment, Attention to detail, Ability to solve problems, Ability to improve processes, Ability to deliver consistent client experience

What You'll Do.

Manage account administration

Oversee complex securities lending clients

Serve as resource on service processes

Serve as resource on procedures

Serve as resource on delivery standards

Anticipate client needs

Deliver effective service solutions

Partner on business development

Partner on client presentations

Partner on servicing team coordination

Review account objectives

Identify opportunities to improve service outcomes

Assess transaction impact on master trust

Manage service requests

Manage daily activity

Manage transaction processing

Ensure timely execution

Ensure timely follow-up

Coordinate client activity with internal teams

Coordinate client activity with external partners

Ensure accurate fee setup

Support service efficiency

Support process improvement initiatives

Monitor trust operations

Monitor accounting activity

Support timely client deliverables

Communicate account status to clients

Communicate setup updates to clients

Communicate document requirements to clients

How You'll Work.

Team & Collaboration

Servicing team coordination; Internal teams; External partners

Communication Scope

Client presentations; Account status communication; Setup updates communication; Document requirements communication

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