EverDriven
alternative student transportation
SeniorAccountManager,PA
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Account Manager, PA at EverDriven. Skills: strategic account relationships, account management, client services, service delivery quality, account growth, client retention, upselling, cross-selling. Own and manage strategic relationships with district-level clients. Serve as a trusted advisor and escalation point”
What You'll Achieve.
improve client satisfaction; improve operational efficiency; improve safety outcomes; driving long-term client success; ensure a smooth and successful transition for new accounts; ensure quality standards are met and exceeded; driving resolution when necessary
Industry & Context.
analyze complex data; present actionable insights; resolve issues
Occasional travel required, Must reside within the Pennsylvania region, Must pass a background check and drug screening
What They're Looking For.
Must Have
Bachelor's degree or equivalent professional experience, 5+ years of account management or client services experience, Proven ability to manage multiple high-value clients and projects simultaneously, Excellent communication, negotiation, and relationship-building skills, Strategic thinker with the ability to analyze complex data and present actionable insights, Proficiency in Microsoft Word, Excel, Outlook, and other relevant tools, Valid Driver’s License with a clean driving record, Must pass a background check and drug screening as a condition of employment
What You'll Do.
Own and manage strategic relationships with district-level clients
Serve as a trusted advisor and escalation point
Collaborate with internal teams to execute transportation strategies
Analyze account performance data and provide regular reports
Drive client retention and expansion by identifying upselling and cross-selling opportunities
Lead onboarding and implementation of new accounts
Partner with Field Operations to ensure quality standards are met and exceeded
Serve as the voice of the client internally
Monitor service performance and compliance with contract requirements
Act as a liaison between transportation providers and EverDriven
Manage and contribute to continuous improvement initiatives across accounts and operational workflows
Maintain a deep understanding of client goals
and regulatory requirements
Ensure alignment with EverDriven’s policies and procedures regarding safety
How You'll Work.
Team & Collaboration
Collaborate with internal teams to execute transportation strategies; Collaborate with cross-functional departments to resolve issues and implement solutions
Communication Scope
Excellent communication; negotiation
Process & Methodology
manage multiple high-value clients and projects simultaneously, Lead onboarding and implementation of new accounts
Full Job Description
EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The Senior Account Manager leads strategic account relationships within a designated territory, serving as the primary point of contact between EverDriven and its clients. This role is responsible for building and maintaining high-level relationships with school districts, overseeing service delivery quality, and identifying opportunities for account growth. The Senior Account Manager partners cross-functionally to develop and implement scalable transportation solutions that improve client satisfaction, operational efficiency, and safety outcomes. This individual brings deep account management experience and a proactive, consultative approach to driving long-term client success. Salary Range: Salary Range: $80K - $95Kyr based on experience plus bonus potential Location: This is a remote role, but the Senior Account Manager will manage key accounts in the Pennsylvania territory and must reside within the region. Responsibilities: Own and manage strategic relationships with district-level clients, serving as a trusted advisor and escalation point Collaborate with internal teams to execute transportation strategies that align with client needs and EverDriven’s mission Analyze account performance data and provide regular reports, in
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