Fin

AI Customer Agent

SeniorAccountManager(MidMarket)GermanSpeaking

Dublin, Ireland Remote Friendly
The Brief

“Senior Account Manager (Mid-Market) - German Speaking at Fin. Skills: Account Management, Sales, Customer Relationship Management, AI Product Knowledge. Drive Pipeline and Revenue. Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.”

What You'll Achieve.

Hitting and exceeding quota; Deliver accurate weekly forecasting; Ensure long-term partnership and success; Connect solution directly to customer KPIs and long-term value; Position yourself as a credible, long-term partner

Industry & Context.

AI Customer Agent
Problems you'll solve

Solve customer problems

Eligibility Requirements

Fluent German to a solid business level is essential.

What They're Looking For.

Must Have

5+ years in a B2B SaaS closing role, with a consistent track record of hitting and exceeding quota., Fluent German to a solid business level is essential.

Nice to Have

Experience in CS, CX, or CRM is a significant advantage., experimentation & building is encouraged & celebrated.

What You'll Do.

Drive Pipeline and Revenue

Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.

Secure Customer Renewals

Proactively manage the renewal lifecycle for your book of business to ensure long-term partnership and success.

Execute a Strategic Sales Process

data-driven approach to your sales efforts

using data to prioritize activities and deliver accurate weekly forecasting.

Act as a Consultative Partner

Utilize strategic selling skills like value selling and ROI analysis to solve customer problems.

Multithread within accounts and provide consistent

industry-specific advice throughout the sales and account life-cycle.

Lead Cross-Functional Account Teams

Align and organize internal resources

such as Solution Engineers

Marketing to ensure complex deals are successfully closed.

Master Product and AI Fluency

Develop a deep understanding of Fin's product suite

particularly our AI capabilities

and articulate how our solution connects directly to customer KPIs and long-term value.

Strengthen Customer Relationships

Build relationships with customers by understanding their support workflows

and executive priorities

positioning yourself as a credible

How You'll Work.

Team & Collaboration

Lead Cross-Functional Account Teams; Align and organize internal resources, such as Solution Engineers, CSMs, Product, Marketing to ensure complex deals are successfully closed.; Ability to lead and collaborate with internal teams, managing projects and keeping stakeholders informed to move deals forward.

Communication Scope

Exceptional Communication; Clear, concise written and verbal communication skills; Proven ability to tailor your message to various audiences.; Exceptional written and verbal communicator.

Process & Methodology

Managing projects

Free ATS check

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