Zenjob

Logistics

SeniorAccountManagerLogistics(f/m/d)

€65–90k ~AI est. Berlin, Germany FULL TIME Remote Friendly
The Brief

“Senior Account Manager - Logistics (f/m/d) at Zenjob. Skills: Account Management, Portfolio Growth, Customer Relationship. Analyze customer portfolio systematically. Realize portfolio growth”

What You'll Achieve.

Portfolio growth; Customer satisfaction; Account development

Industry & Context.

Logistics
Problems you'll solve

Solution-oriented; Proactive problem solving

What They're Looking For.

Must Have

4+ years Account Management, Portfolio growth experience, Negotiated with C-level, Prioritize accounts actively, Analyze data with numbers, Document accounts, Update CRM, Clear handovers, Guide junior colleagues, Provide feedback

Nice to Have

Zeitarbeit/Personaldienstleistung experience, Food Retail experience, Non-Food Retail experience, Logistics industry experience

What You'll Do.

Analyze customer portfolio systematically

Realize portfolio growth

Develop account strategy

Conduct customer conversations

Conduct strategic conversations

Structure conversations

Collaborate with Operations team

Conduct Quarterly Business Reviews

Identify escalations early

Act proactively on escalations

Communicate escalations

Provide guidance to managers

Provide direct feedback

Conduct joint customer appointments

How You'll Work.

Team & Collaboration

Operations team; Mid-Level managers; Junior Account Managers

Communication Scope

Customer conversations; Strategic conversations; Quarterly Business Reviews; Escalation communication

Free ATS check

Applying for this Senior Account Manager - Logistics (f/m/d) role?

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