Docebo

Technology

SeniorAccountManager,Enterprise

CA$220–293k Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Account Manager, Enterprise at Docebo. Skills: Account management, Client retention, Sales growth. Manage enterprise accounts. Expand client usage”

What You'll Achieve.

Achieve sales targets; Exceed retention targets

Industry & Context.

Technology
Problems you'll solve

Problem-solve

What They're Looking For.

Must Have

Excellent organizational skills, Impeccable negotiation skills, Ability to analyze data

Nice to Have

Kubernetes experience a plus

What You'll Do.

Manage enterprise accounts

Identify new use cases

Understand customer needs

Maintain client relationships

Interact with senior executives

Collaborate with CSMs

Optimize customer use

Ensure account data is current

Analyze data for strategy

Develop messaging with data

Increase customer satisfaction

Achieve sales targets

Exceed retention targets

How You'll Work.

Team & Collaboration

Customer Success Managers; Other Docebo resources

Communication Scope

Rapport-building skills

Process & Methodology

Agile

Full Job Description

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. As a Senior Account Manager - Enterprise at Docebo, you will be pivotal in driving the growth of our clients. Your role will involve managing, expanding and renewing a portfolio of Enterprise accounts, helping ensure clients achieve and extend their learning goals and business outcomes. You will act as one of the main points of contact for your clients, aligning closely with Customer Success Managers to support client needs and facilitate growth. The Senior Account Manager - Enterprise responsibilities include: Account Growth & Management: - Develop and execute growth plans for your book of business. - Lead processes to expand or modify customer usage of Docebo. - Identify and penetrate into new use cases within client portfolios to expand Docebo's footprint. - Use em

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