Vidmob

SaaS

SeniorAccountManager

$0–0k New York, New York, United States FULL TIME Remote Friendly
The Brief

“Senior Account Manager at Vidmob. Skills: Account management, Revenue growth, Client relationships. Own end-to-end client relationship. Serve as primary point of contact”

What You'll Achieve.

Drive long-term customer success; Maximize product adoption; Ensure clients realize value; Ensure customer health; Contribute to revenue growth

Industry & Context.

SaaS
Problems you'll solve

Solve complex problems

What They're Looking For.

Must Have

5-8 years account management experience, Proven track record meeting revenue targets, Experience negotiating contracts

Nice to Have

SaaS or AdTech background, Advertising industry experience, Digital media experience, Enterprise/agency client management experience

What You'll Do.

Own end-to-end client relationship

Serve as primary point of contact

Build trusted relationships

Ensure exceptional customer experience

Drive strategic account planning

Execute strategic account plans

Identify upsell opportunities

Identify cross-sell opportunities

Identify new use-case opportunities

Maximize product adoption

Maximize value realization

Ensure seamless platform adoption

Deliver data-driven insights

Analyze campaign performance

Translate data into stories

Guide client strategy

Maintain analytical capabilities

Conduct strategic business reviews

Lead business reviews

Lead executive-level conversations

Align on strategic objectives

Uncover growth opportunities

Monitor account health

Track account health metrics

Identify early warning signs

Support revenue growth

Collaborate on expansion opportunities

Provide customer insights

Support proposal development

Negotiate contract renewals

Act as internal advocate

Gather client feedback

Synthesize client feedback

Influence product roadmap

Influence go-to-market strategy

Influence operational improvements

Partner with cross-functional teams

Deliver comprehensive client solutions

Maintain operational excellence

Keep detailed account documentation

Track activity in CRM

Track engagement in CRM

Provide accurate health assessments

Provide accurate forecasts

How You'll Work.

Team & Collaboration

Cross-functional teams; Account Executives; Product teams; Marketing teams; Finance teams

Communication Scope

Executive-level conversations

Free ATS check

Applying for this Senior Account Manager role?

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