Jellyfish

Digital Marketing

SeniorAccountManager

London, United Kingdom FULL TIME Remote Friendly
The Brief

“Senior Account Manager at Jellyfish. Skills: Client Management, Account Management, Project Delivery, Creative Briefs. Act as the vital link between brand and internal teams. Ensure smooth project delivery”

What You'll Achieve.

Deliver thousands of creative assets; Align assets to client’s content and marketing strategy; Ensure smooth project delivery; Meet client expectations; Enhance operational efficiency; Add value to their business

Industry & Context.

Digital Marketing
Problems you'll solve

Find practical solutions

What They're Looking For.

Must Have

3 years’ experience in client management, account management, or project management within a creative agency environment, understanding of the creative and production process, ability to interpret creative briefs and communicate effectively with studio and production teams, High attention to detail, methodical approach, focus on accuracy and quality of delivery, Curiosity about digital trends, AI, and the evolving media landscape, Passion for getting to know your clients, developing long-lasting relationships, adding value to their business, embrace challenges as opportunities, seek feedback to enhance your skills, collaborate with the appropriate people to evaluate different options and find practical solutions

What You'll Do.

Act as the vital link between brand and internal teams

Ensure smooth project delivery

Facilitate seamless communication

Maintain client relations

Oversee internal CRM systems

Be the daily main point of contact

Manage ongoing communications

Ensure smooth collaboration

prioritise and manage creative briefs

Coordinate delivery across internal teams

Oversee multiple concurrent workstreams

Ensure timelines are met

Ensure client expectations are met

Obtain necessary budget approvals

Flag over/underspend or variance

Identify and implement opportunities to improve ways of working

Enhance operational efficiency

Spot opportunities for upselling

Spot opportunities for cross-selling

How You'll Work.

Team & Collaboration

Work with a multinational beauty client; Act as the vital link and central conduit between the brand's Marketing and Creative teams and our internal creative and production teams; Ensure smooth collaboration; Coordinate delivery across internal teams; Collaborate with the appropriate people to evaluate different options and find practical solutions

Communication Scope

Communicate effectively with studio and production teams; Manage client communication

Process & Methodology

Project Management, Oversee multiple concurrent workstreams, Ensure timelines are met, Budget Approvals, Budget Tracking

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