Glovo
Internet
SeniorAccountManager
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“Senior Account Manager at Glovo. Skills: Account management, Business development, Revenue growth, Strategic partnerships. Build and nurture strong, trust-based relationships with Glovo’s partners, focusing on long-term collaboration and business growth. Proactively identify partner needs, challenges, and opportunities, providing tailored solutions to enhance performance”
Industry & Context.
Analytical, problem-solving mindset; Ability to interpret complex data and propose actionable strategies
What They're Looking For.
Must Have
Bachelor’s degree in Business Administration, Marketing, Economics, or a related field, Minimum of 2 years of experience in account management, business development, or a similar role in high-performance environments, Advanced English skills (written and spoken), Familiarity with CRM tools (e. g. , Salesforce), Proficiency in Google Sheets, Excel, and data analysis platforms, Negotiation skills with a proven ability to close deals and drive value for all parties involved, An analytical, problem-solving mindset with the ability to interpret complex data and propose actionable strategies, Proactivity, adaptability, and resilience in a dynamic, fast-paced environment, Exceptional communication skills, with a persuasive and empathetic approach, A growth mindset and curiosity, with a passion for learning and finding innovative solutions, Ownership mentality, consistently delivering on objectives with autonomy and accountability
Nice to Have
Additional language knowledge is a plus
What You'll Do.
Build and nurture strong
trust-based relationships with Glovo’s partners
focusing on long-term collaboration and business growth
Proactively identify partner needs
providing tailored solutions to enhance performance
Analyze partner data to develop and implement customized strategies for revenue growth and operational efficiency
Lead negotiations for contractual terms
including commissions
promotional campaigns
and exclusivity agreements
Monitor and manage KPIs
operational performance
and user satisfaction
using reporting tools to track progress and make data-driven decisions
Design and execute Joint Business Plans (JBP) to align on shared goals and achieve measurable outcomes
Proactively engage churned or inactive partners
implementing strategies to re-engage and retain them
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to deliver exceptional results; Collaborate with internal teams (marketing, operations, tech) to address challenges, drive initiatives, and optimize processes
Communication Scope
Advanced English skills (written and spoken); Exceptional communication skills; Persuasive approach; Empathetic approach
Full Job Description
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSION The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 minutes. As an Account Manager, you will be a business growth catalyst. You will play a pivotal role in developing strategic partnerships to maximize revenue growth, improve partner profitability, and elevate the user experience. You will take full ownership of your portfolio, working autonomously while collaborating with cross-functional teams to deliver exceptional results. THE JOURNEY * Build and nurture strong, trust-based relationships with Glovo’s partners, focusing on long-term collaboration and business growth. * Proactively identify partner needs, challenges, and opportunities, providing tailored solutions to enhance performance. * Analyze partner data to develop and implement customized strategies for revenue growth and operational efficiency. * Lead negotiations for contractual terms, including commissions, promotional campaigns, and exclusivity agreements. * Collaborate with internal teams (marketing, operations, tech) to address challenges, drive initiatives, and optimize processes. * Monitor and manage KPIs, such as GMV growth, operational performance, and user satisfaction, using reporting tools to track progress and make data-driven decisions. * Design and execute Joint Business Plans (JBP) to align on shared goals and achieve measurable outcomes. * Proac
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