Delivery Hero
Internet
SeniorAccountManager
“Senior Account Manager at Delivery Hero. Skills: account management, business development, strategic partnerships, revenue growth, partner profitability, negotiations, data analysis. Build and nurture strong, trust-based relationships with Glovo’s partners, focusing on long-term collaboration and business growth.. Proactively identify partner needs, challenges, and opportunities, providing tailored solutions to enhance performance.”
Industry & Context.
An analytical, problem-solving mindset with the ability to interpret complex data and propose actionable strategies.
What They're Looking For.
Must Have
A Bachelor’s degree in Business Administration, Marketing, Economics, or a related field., Minimum of 2 years of experience in account management, business development, or a similar role in high-performance environments., Advanced English skills (written and spoken), Familiarity with CRM tools (e. g. , Salesforce), Proficiency in Google Sheets, Excel, and data analysis platforms., Negotiation skills with a proven ability to close deals and drive value for all parties involved., An analytical, problem-solving mindset with the ability to interpret complex data and propose actionable strategies., Proactivity, adaptability, and resilience in a dynamic, fast-paced environment., Exceptional communication skills, with a persuasive and empathetic approach., A growth mindset and curiosity, with a passion for learning and finding innovative solutions., Ownership mentality, consistently delivering on objectives with autonomy and accountability.
Nice to Have
additional language knowledge is a plus.
What You'll Do.
Build and nurture strong
trust-based relationships with Glovo’s partners
focusing on long-term collaboration and business growth.
Proactively identify partner needs
providing tailored solutions to enhance performance.
Analyze partner data to develop and implement customized strategies for revenue growth and operational efficiency.
Lead negotiations for contractual terms
including commissions
promotional campaigns
and exclusivity agreements.
Collaborate with internal teams (marketing
tech) to address challenges
and optimize processes.
Monitor and manage KPIs
operational performance
and user satisfaction
using reporting tools to track progress and make data-driven decisions.
Design and execute Joint Business Plans (JBP) to align on shared goals and achieve measurable outcomes.
Proactively engage churned or inactive partners
implementing strategies to re-engage and retain them.
How You'll Work.
Team & Collaboration
collaborating with cross-functional teams; Collaborate with internal teams (marketing, operations, tech) to address challenges, drive initiatives, and optimize processes.
Communication Scope
Advanced English skills (written and spoken); Exceptional communication skills, with a persuasive and empathetic approach.
Process & Methodology
Design and execute Joint Business Plans (JBP)
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