SeniorAccountManager

At Coface, we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, SingleRisk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us. Join our Happeners! At Coface, You will: * Increase the value of the services bought by the allocated portfolio of clients according to the company’s targets; * Propose and negotiate renewals taking into account the renewal & pricing rules in place; * Engage in upsell and cross-sell opportunities to increase the contract value; * Engage in specific account management tasks such as welcome visit, periodic visits and calls and renewal/upsell actions, based on the calendar agreed with the team leader; * Offer support to customers regarding their contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface); * Follow up with clients on actual usage of the services acquired and work with them to improve this indicator; * Update the specific CRM applications; * Provide reports and information regarding the portfolio managed; * Prepare presentations, graphs and analytical reports as required; ## Qualifications We want You because you are: * Experienced: you have 5-6 years in a similar position, particularly in finance, B2B sales or service-based industries. * With a un