Bigblue
AM
SeniorAccountManager
“Senior Account Manager at Bigblue. Skills: Account management, Client retention, Revenue growth. Retain and grow Bigblue’s key accounts. Build strong, long-term partnerships”
Industry & Context.
Analyze data; Solve complex problems; Prioritize effectively
What They're Looking For.
Must Have
5+ years of experience, Native level of French, Professional working proficiency in English, Solid Excel skills, Based in Paris
Nice to Have
Entrepreneurial spirit, Passion for digital, Solving new problems, Experience in logistics, Experience in DTC, Experience in e-commerce industry, Speak another language
What You'll Do.
Retain and grow Bigblue’s key accounts
long-term partnerships
Maintain relationships with strategic merchant accounts
Act as a trusted advisor
Connect operational topics to business impact
Define improvement plans with merchants
Identify new partnership opportunities
Deliver customer excellence
Support stakeholders in day-to-day use
Monitor customer feedback and performance trends
Translate trends into actionable improvements
Contribute to product and operational improvements
Optimize internal processes and tools
Contribute to merchants’ strategic development
Identify growth metrics
Identify potential signals of dissatisfaction
Implement solutions to dissatisfaction
Execute out-of-the-box initiatives
Engage existing merchants
Lead cross-selling efforts
Lead upselling efforts
Address customer needs
How You'll Work.
Team & Collaboration
Managing multiple stakeholders; Managing multiple projects
Communication Scope
Presenting insights
Applying for this Senior Account Manager role?
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