SeniorAccountManagementAdvisor

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Due to ongoing growth at Radius, we are looking for a Senior Account Management Advisor to join our team at our office in Kuala Lumpur, Malaysia. In this role, you will be selling our fuel cards into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career. Key Responsibilities * Serve as the main point of contact for assigned customers. * Build and maintain trusted advisor relationships by proactively anticipating customer needs. * Identify and resolve potential blockers to ensure continuous use of Radius products. * Monitor and analyse customer product usage to forecast and track sales metrics. * Drive revenue growth through upselling and cross-selling to existing clients. * Generate referrals from existing customers to expand the client base. * Reduce customer attrition by engaging and negotiating with customers considering account closure. * Liaise with internal departments to ensure customer requirements align with company objectives. * Provide cross-departmenta