Freshworks

SaaS

SeniorAccountExecutive-InsideSales(EU)

₹15–25L ~AI est. Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Senior Account Executive - Inside Sales (EU) at Freshworks. Skills: Inbound Sales, SaaS Sales, Account Executive. Engage inbound leads. Qualify leads”

What You'll Achieve.

Meet quarterly sales quotas; Exceed annual sales quotas; Contribute to team revenue goals; Accurate sales forecasting; Maintain healthy pipeline coverage

Industry & Context.

SaaS
Problems you'll solve

Objection handling; Negotiation

Eligibility Requirements

Work during North American hours

What They're Looking For.

Must Have

3-7 years inbound sales, B2B SaaS inbound sales, Selling to North America, Inbound lead conversion, Consultative selling, Deep discovery, Articulate value-based solutions, Compelling presentations, Tailored product demonstrations, Negotiation, Deal closure, Pipeline management, Accurate forecasting, CRM tools, English communication skills, North American business etiquette, Resilience, Persistence, Self-motivation, Autonomy, Adaptability, Learning agility, SaaS platforms, Sales engagement tools, CRM systems

Nice to Have

Selling within specific industries, Familiarity with sales methodologies, Analytical skills

What You'll Do.

Uncover prospect needs

Position SaaS solution

Manage inbound lead pipeline

Deliver product demonstrations

Contribute to revenue goals

Forecast sales accurately

Maintain pipeline coverage

Identify upsell opportunities

Identify cross-sell opportunities

Develop relationships

Nurture relationships

Act as trusted advisor

Navigate organizational structures

Identify decision-makers

Understand competitive landscape

Articulate differentiating factors

Collaborate with Marketing

Provide feedback on lead quality

Provide feedback on campaign effectiveness

Work with Sales Development

Work with Customer Success

Ensure seamless prospect experience

Ensure seamless customer experience

Stay abreast of industry trends

Stay abreast of market developments

Stay abreast of competitor activities

Refine sales methodologies

Refine product knowledge

Refine objection handling

Participate in sales training

Participate in workshops

Participate in coaching sessions

How You'll Work.

Team & Collaboration

Marketing team; Sales Development; Product team; Customer Success teams

Communication Scope

Verbal communication; Written communication; Presentations; Demonstrations

Full Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. We are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the North America market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers. Key Responsibilities Inbound Lead Management & Qualification: * Engage with a high volume of inbound leads from various marketing channels with speed and efficiency. * C

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