Belk
SellingLead
“Selling Lead at Belk. Skills: Customer relationships, Sales, Store operations. Drive personal, department, and storewide results. Build genuine team and customer relationships”
What You'll Achieve.
Achieving store objectives; Driving accomplishment of personal and store key metrics; Achieve store objectives; Contribute to store success
Industry & Context.
Use data, guidance, and judgement to support decisions
Must regularly move around all store areas and be accessible to customers, Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
What They're Looking For.
Must Have
1+ years of retail experience, dedication to customer service excellence, Available to work a flexible schedule based on business needs, including nights, weekends, and holidays, Must regularly move around all store areas and be accessible to customers, Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
What You'll Do.
and storewide results
Build genuine team and customer relationships
Connect customers with product
Create memorable experiences
Support team in driving sales
Provide excellent customer service
Execute successful events
Maintain merchandise presentations
Ensure service excellence
Achieve store objectives
Demonstrate ownership and accountability
Achieve store objectives
Drive accomplishment of metrics
Create memorable store experiences
Support customer outreach
Support event initiatives
Greet and engage customers warmly
Provide personalized service
Enhance customer shopping experience
Process transactions accurately
Handle customer inquiries
Resolve customer concerns
Enhance team selling behaviors
Communicate daily goals
Assist with onboarding
Initiate teaching opportunities
Support associate learning
Leverage selling tools
Provide seamless omnichannel experience
Speak to available inventory
Speak to product features
Maintain company policy knowledge
Provide accurate communication
Inform team of products
Inform team of promotions
Inform team of contests
Inform team of store events
Champion associate engagement
Celebrate associate achievements
Foster positive store culture
Ensure team understands role
Maintain visually appealing areas
Maintain merchandise presentation standards
Maintain accurate signage
Maintain fitting rooms
Support daily store recovery
Support stock replenishment
Align presentations with directives
Lead store fulfillment initiatives
Lead asset protection initiatives
Execute omni processes
Execute operations processes
Maintain product protection standards
Adhere to safety guidelines
Adhere to security protocols
How You'll Work.
Team & Collaboration
Works collaboratively with store operations teams; Building genuine team relationships; Enhance team’s selling behaviors; Partnering with others; Encouraging others
Communication Scope
Communicate with excellence
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