Belk
SellingLead
“Selling Lead at Belk. Drive personal, department, and storewide results. Build genuine team and customer relationships”
What You'll Achieve.
Achieve store objectives; Drive personal key metrics; Drive store key metrics; Achieve store objectives; Drive accomplishment of personal metrics; Drive accomplishment of store metrics
Industry & Context.
Use data for decisions; Use guidance for decisions; Use judgement for decisions
Move around all store areas, Lift, carry, and move at least 40 lbs
What They're Looking For.
Must Have
1+ years of retail experience, Available to work a flexible schedule, Must regularly move around all store areas, Must bend, reach, stretch for product, Lift, carry, and move at least 40 lbs
What You'll Do.
and storewide results
Build genuine team and customer relationships
Connect customers with product
Create memorable experiences
Support team in driving sales
Support store key metric performance
Provide excellent customer service
Execute successful events
Maintain merchandise presentations
Work collaboratively with store operations teams
Ensure service excellence
Achieve store objectives
Demonstrate high level of ownership
Demonstrate accountability
Demonstrate initiative
Achieve store objectives
Drive accomplishment of personal metrics
Drive accomplishment of store metrics
Create memorable store experiences
Build genuine team relationships
Build genuine customer relationships
Build genuine community relationships
Support team in executing customer outreach
Support team in executing clienteling initiatives
Support team in executing event initiatives
Greet customers warmly
Engage customers warmly
Assist customers warmly
Create a welcoming environment
Provide personalized service
Enhance customer shopping experience
Process transactions accurately
Process transactions efficiently
Handle customer inquiries
Resolve customer concerns
Enhance team selling behaviors
Enhance team key metric performance
Communicate daily goals
Assist with onboarding
Initiate teaching opportunities
Support associate continued learning
Support team in leveraging selling tools
Support team in leveraging digital devices
Provide customers with seamless omnichannel experience
Speak confidently to available inventory
Speak confidently to assortment
Speak confidently to product features
Speak confidently to product benefits
Maintain current company policy knowledge
Maintain current company procedure knowledge
Provide consistent communication to team
Provide accurate communication to team
Assist with keeping team informed
Champion associate engagement
Celebrate associate achievements
Foster a positive store culture
Ensure team members understand role
Ensure team members feel valued
Maintain visually appealing selling areas
Maintain merchandise presentation standards
Maintain accurate signage
Maintain fitting rooms
Support daily store recovery efforts
Support stock replenishment
Ensure presentations align with directives
Lead store fulfillment initiatives
Lead asset protection initiatives
Execute omni processes
Execute operations processes
Maintain product protection standards
Adhere to safety guidelines
Adhere to security protocols
How You'll Work.
Team & Collaboration
Collaborative with store operations teams; Partner with others; Encourage others
Communication Scope
Communicate with excellence
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