Belk
SellingFlexAssociate
“Selling Flex Associate at Belk. Skills: Customer service, Sales, Merchandise presentation. Deliver positive customer experience. Assist with merchandise selection”
What You'll Achieve.
Achieving personal goals; Achieving store objectives; Achieving daily priorities; Drive sales; Store key metric performance; Customer satisfaction
Industry & Context.
Problem-solving mentality
Must regularly move around all store areas and be accessible to customers, Must bend, reach, stretch for product, Lift, carry, and move at least 40 lbs
What They're Looking For.
Must Have
Dedication to customer service, Drive to achieve store objectives, Skills and experience to perform in the role, Commitment to continuously learn, Ability to take ownership of assigned tasks, Contribute to store success, Communicate with excellence, Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems, Available to work a flexible schedule based on business needs, including nights, weekends, and holidays, Must regularly move around all store areas and be accessible to customers, Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
What You'll Do.
Deliver positive customer experience
Assist with merchandise selection
Make product recommendations
Drive sales and store key metric performance
Maintain merchandise presentations
Promote friendly store environment
Build customer loyalty and satisfaction
Demonstrate ownership and initiative
Achieve personal goals
and assist customers warmly
Create welcoming environment
Provide personalized service
Enhance customer shopping experience
Apply suggestive selling techniques
Offer product recommendations
Build genuine relationships with customers
Foster loyalty and repeat business
Process transactions accurately and efficiently
Handle customer inquiries
Maintain visually appealing selling areas
Maintain merchandise presentation standards
Maintain accurate signage
Maintain fitting rooms
Perform daily recovery and stock replenishment
Leverage training tools
Continuously boost product knowledge
Strengthen performance
Stay informed of products
Deliver accurate information to customers
Contribute to positive store culture
Build connections with teammates
Celebrate individual and team achievements
Support store operations
Assist with store fulfillment
Assist with promotional sets
Assist with product placement
Follow asset protection procedures
Follow safety guidelines
Follow security protocols
Support store shortage control
Support inventory accuracy
Minimize risk in designated area
How You'll Work.
Team & Collaboration
Work closely with store operation teams; Build connections with teammates; Share knowledge; Celebrate individual and team achievements
Communication Scope
Communicate with excellence
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