Hy-Vee
SelfCheckoutClerk
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Self Checkout Clerk at Hy-Vee. Skills: Customer service, Cash handling. Provide prompt, efficient, friendly customer service. Exhibit caring, concern, patience”
Industry & Context.
Exert up to 50 pounds of force, Exert up to 10 pounds of force, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Temperature extremes, Possible dampness, Equipment movement hazards, Electrical shock, Exposure to chemicals, Exposure to solvents
What They're Looking For.
Must Have
No education or experience requirements
What You'll Do.
friendly customer service
Treat customers as most important
Smile and greet customers
Address customers by name
Escort customers to products
Secure out-of-reach products
Load or unload heavy items
Note and pass along customer suggestions
Enhance shopping experience
Answer telephone promptly
helpful telephone service
Work with co-workers as a team
Ensure customer satisfaction
Maintain pleasant work environment
Assist customers at self-checkout lanes
Educate customers on equipment use
Perform product scanning
Process customer orders accurately
Process customer orders efficiently
Process customer orders promptly
Ensure proper handling of tender
Ensure proper handling of coupons
Operate cash register accurately
Scan product when needed
Redeem promotional coupons
Complete credit-card charge transactions
Complete in-store charges
Assist courtesy clerk position
Place merchandise in bags
Place merchandise in boxes
Give packages to customers
Assist courtesy personnel
Answer customer questions
Answer customer concerns
Follow-up with appropriate personnel
Understand and follow sales policies
Ensure compliance with WIC guidelines
Ensure compliance with food stamp guidelines
Know item look-up numbers
Know item department numbers
Understand shelf tags
Know merchandise location
Take customers to merchandise
Perceive immediate surroundings for needs
Perceive immediate surroundings for problems
Perceive store safety
Perceive store security
Communicate clearly on intercom
Communicate clearly on telephone
Review weekly store ad
Keep register area clean
Ensure adequate supplies are ready
Ensure adequate supplies are available
Report improper cash levels
Help maintain store appearance
Compare register totals with currency
Verify balances at beginning of shift
Verify balances at end of shift
Issue credit memorandums
Understand and practice sanitation procedures
Ensure work area is clean
Ensure work area is neat
Maintain adherence to department guidelines
Maintain adherence to company guidelines
Report to work when scheduled
Report to work on time
Assist store management
Know code dates on perishable items
Explain code dates to customers
Change register ribbons
Assist in other areas of store
Perform other job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Work with co-workers; Ensure customer satisfaction; Maintain pleasant work environment
Communication Scope
Communicate clearly
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Self-Checkout Clerk **Department:** Grocery **FLSA** : Non-Exempt ** _General Function_** : Provides prompt and friendly service to customers and assist them when necessary. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Assisting customers with their orders at the self-che
Applying for this Self Checkout Clerk role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Hy-Vee?
Real rants from real employees. Read before you apply.