Company
Technology
SecuritySystemsServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Security Systems Service Technician. Skills: Physical security systems, Access control, Video surveillance, Troubleshooting. Conduct maintenance and service visits. Diagnose and troubleshoot issues”
Industry & Context.
Troubleshooting; Problem-solving
Drive company vehicles daily, Occasional overnight travel
What They're Looking For.
Must Have
2 years of experience installing and commissioning physical security systems, Valid driver’s license with good driving record, Ability to read and interpret construction documents and technical specifications, Ability to perform basic IP network configuration and understand connectivity, Comfortable working with hand and power tools, Comfortable working with scissor lifts, Basic understanding of Windows-based applications, Basic understanding of system configuration, Basic understanding of browser-based interfaces, Willing to drive company vehicles daily, Occasional overnight travel
Nice to Have
Experience with physical security infrastructure, Experience with physical security best practices
What You'll Do.
Conduct maintenance and service visits
Diagnose and troubleshoot issues
Perform repairs and replacements
Conduct system upgrades
Perform software updates
Provide technical support
Collaborate with clients
Collaborate with project managers
Collaborate with team members
Document service activities
Stay informed about industry trends
Stay informed about technological advancements
Stay informed about best practices
Install physical security systems
Configure physical security systems
Test security systems
Troubleshoot security systems
Provide on-site training
Provide on-site support
Adhere to safety protocols
Adhere to safety guidelines
Measure distances accurately
Screw operating units
Pull wiring through conduit
How You'll Work.
Team & Collaboration
Client needs; Client concerns; Team members
Communication Scope
Technical communication; Non-technical communication
Full Job Description
## Duties and Responsibilities Conduct regular maintenance and service visits to client sites to ensure the optimal performance of physical security systems. Diagnose and troubleshoot issues with access control systems, video surveillance systems, alarms, and related equipment. Perform repairs and replacements of faulty components or equipment as needed. Conduct system upgrades and software updates to improve functionality and security. Provide technical support and assistance to clients via phone, email, or onsite visits. Collaborate with clients, project managers, and other team members to address client needs and concerns promptly and effectively. Document service activities, including maintenance visits, repairs, and upgrades, accurately and thoroughly. Stay informed about industry trends, technological advancements, and best practices in physical security systems to provide informed recommendations and solutions to clients. Install and configure physical security systems, including access control systems, video surveillance systems, and related equipment. Mount and secure cameras, sensors, and other security devices in appropriate locations according to design and specifications. Install and connect wiring and cables for power, data, and video transmission. Test and troubleshoot security systems to ensure proper functionality and performance. Provide on-site training and support to clients on the proper use and maintenance of installed security systems. Adhere to safety protocols and guidelines during installations and maintenance activities. Measures distances accurately to lay out work according to design. Drill holes and bolt metal framework and supports in place. Cut, drill and fit brackets, supports, covers, and fixtures from metal sheet, strap, or bar stock. Bolt and screw control panels and assembled operating units to framework. Pull wiring through conduit. Effectively express oneself in individual or group situations and have the ability to explain tec
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