Paladin Security

Security

SecuritySupervisor

CA$0k+ Markham, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Security Supervisor at Paladin Security. Skills: Security operations, Team supervision, Incident management. Supervise security guards. Support security guards”

Industry & Context.

Security
Problems you'll solve

Troubleshoot access control systems

What They're Looking For.

Must Have

2 years security supervisory experience, 1 year hands-on security guard experience, Valid Ontario Security Guard License, Current First Aid & CPR Certification, Knowledge of Criminal Code of Canada, Knowledge of Trespass to Property Act, Proficiency with computer systems, Proficiency with access control software, Ability to program access control systems, Ability to troubleshoot access control systems, Legally authorized to work in Canada, Valid Use of Force Certification, Valid Management of Aggressive Behaviour Certification

Nice to Have

Experience in municipal facilities, Experience in community-focused environments, Experience in high-volume public-facing security, Ability to adapt training methods, Previous experience mentoring security personnel, Previous experience coaching security personnel

What You'll Do.

Supervise security guards

Support security guards

Manage staff scheduling

Ensure shift coverage

Provide hands-on leadership

Provide operational support

Monitor staff performance

Promote professional work environment

Manage daily security administration

Track security system maintenance

Coordinate security system maintenance

Monitor access control systems

Troubleshoot access control systems

Ensure security procedures followed

Ensure security protocols followed

Coordinate onboarding for new hires

Coordinate training for new hires

Facilitate recurring training sessions

Ensure compliance with company policies

Ensure compliance with site procedures

Promote professional development

Serve as primary contact for incidents

Respond to emergencies

Respond to complex situations

Conduct investigations

Prepare detailed reports

Liaise with Fire Services

Liaise with emergency responders

Maintain communication with City management

Build relationships with community members

Build relationships with stakeholders

Provide exceptional customer service

Represent Paladin Security professionally

How You'll Work.

Team & Collaboration

Liaison with City management; Liaison with emergency responders

Communication Scope

Verbal communication; Written communication

Full Job Description

### Paladin Security is Hiring a Security Supervisor! **Location:** Markham, ON **Schedule:** Full-Time **Pay Rate:** CA$21.42/hour **Employment Type:** Full-Time ### Overview Paladin Security is seeking an experienced **Security Supervisor** to lead security operations at a high-traffic public facility in Markham, Ontario. This position is ideal for a security professional who combines strong leadership abilities with a customer-focused mindset and a commitment to community safety. As the Security Supervisor, you will oversee daily operations, support and mentor frontline security personnel, coordinate training initiatives, manage scheduling, and serve as the primary liaison between security staff and City management. Your leadership will play a critical role in maintaining a safe, welcoming, and efficient environment for visitors, staff, and community members. ### Responsibilities ### Leadership & Scheduling * Supervise and support a team of Security Guards * Manage staff scheduling and ensure all shifts are adequately covered * Provide hands-on leadership and operational support as required * Monitor staff performance and promote a professional work environment ### Operations & Systems * Manage daily security administration and incident documentation * Track and coordinate security system maintenance requirements * Monitor and troubleshoot access control systems * Ensure all security procedures and protocols are followed consistently ### Training & Compliance * Coordinate onboarding and training for new hires * Facilitate recurring training sessions for existing team members * Ensure compliance with company policies and site-specific procedures * Promote ongoing professional development within the team ### Incident Response * Serve as the primary point of contact for security incidents * Respond to emergencies and complex situations professionally * Conduct investigations and prepare detailed reports * Liaise with Police, Fire Services, EMS, and other emergency r

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