Paladin Security
Security
SecuritySupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Security Supervisor at Paladin Security. Skills: Security operations, Team supervision, Incident management. Supervise security guards. Support security guards”
Industry & Context.
Troubleshoot access control systems
What They're Looking For.
Must Have
2 years security supervisory experience, 1 year hands-on security guard experience, Valid Ontario Security Guard License, Current First Aid & CPR Certification, Knowledge of Criminal Code of Canada, Knowledge of Trespass to Property Act, Proficiency with computer systems, Proficiency with access control software, Ability to program access control systems, Ability to troubleshoot access control systems, Legally authorized to work in Canada, Valid Use of Force Certification, Valid Management of Aggressive Behaviour Certification
Nice to Have
Experience in municipal facilities, Experience in community-focused environments, Experience in high-volume public-facing security, Ability to adapt training methods, Previous experience mentoring security personnel, Previous experience coaching security personnel
What You'll Do.
Supervise security guards
Support security guards
Manage staff scheduling
Ensure shift coverage
Provide hands-on leadership
Provide operational support
Monitor staff performance
Promote professional work environment
Manage daily security administration
Track security system maintenance
Coordinate security system maintenance
Monitor access control systems
Troubleshoot access control systems
Ensure security procedures followed
Ensure security protocols followed
Coordinate onboarding for new hires
Coordinate training for new hires
Facilitate recurring training sessions
Ensure compliance with company policies
Ensure compliance with site procedures
Promote professional development
Serve as primary contact for incidents
Respond to emergencies
Respond to complex situations
Conduct investigations
Prepare detailed reports
Liaise with Fire Services
Liaise with emergency responders
Maintain communication with City management
Build relationships with community members
Build relationships with stakeholders
Provide exceptional customer service
Represent Paladin Security professionally
How You'll Work.
Team & Collaboration
Liaison with City management; Liaison with emergency responders
Communication Scope
Verbal communication; Written communication
Full Job Description
### Paladin Security is Hiring a Security Supervisor! **Location:** Markham, ON **Schedule:** Full-Time **Pay Rate:** CA$21.42/hour **Employment Type:** Full-Time ### Overview Paladin Security is seeking an experienced **Security Supervisor** to lead security operations at a high-traffic public facility in Markham, Ontario. This position is ideal for a security professional who combines strong leadership abilities with a customer-focused mindset and a commitment to community safety. As the Security Supervisor, you will oversee daily operations, support and mentor frontline security personnel, coordinate training initiatives, manage scheduling, and serve as the primary liaison between security staff and City management. Your leadership will play a critical role in maintaining a safe, welcoming, and efficient environment for visitors, staff, and community members. ### Responsibilities ### Leadership & Scheduling * Supervise and support a team of Security Guards * Manage staff scheduling and ensure all shifts are adequately covered * Provide hands-on leadership and operational support as required * Monitor staff performance and promote a professional work environment ### Operations & Systems * Manage daily security administration and incident documentation * Track and coordinate security system maintenance requirements * Monitor and troubleshoot access control systems * Ensure all security procedures and protocols are followed consistently ### Training & Compliance * Coordinate onboarding and training for new hires * Facilitate recurring training sessions for existing team members * Ensure compliance with company policies and site-specific procedures * Promote ongoing professional development within the team ### Incident Response * Serve as the primary point of contact for security incidents * Respond to emergencies and complex situations professionally * Conduct investigations and prepare detailed reports * Liaise with Police, Fire Services, EMS, and other emergency r
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