SecurityServiceTechnician(union)

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. **What you will do** A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion, IP CCTV, access control and alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform of next steps and processes to repair system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed. **How you will do it** * Locate and alleviate trouble with damaged equipment or wiring. * Readjust equipment, repair, or replace inoperative equipment and test for operation. * Performs Installation, repair and/or inspection of intrusion detection, IP CCTV, Access Control systems and alarm systems . * Assists fellow service technicians with system repairs and completes minor repairs including battery replacement. * Tests operation of system to the customer monitoring center to properly establish service connectivity. * Complete all forms accurately and customer paperwork as required. **What we look for** **Required** * General knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, DMP,