Johnson Controls
Building Systems
SecurityServiceTechnician
“Security Service Technician at Johnson Controls. Skills: Card access, CCTV, Burglar alarm systems, Fire alarm systems. Diagnose problems. Perform service and repairs”
What You'll Achieve.
Solve building inefficiencies; Resolve service related items; Ensure customer satisfaction; Ensure facility is running efficiently
Industry & Context.
Diagnose problems; Troubleshoot equipment; Provide solutions
Available for on-call emergency service, Physical labor, Climbing ladders, Working within ducts, Working in crawl spaces, Working above ceilings, Maintain truck inventory, Follow safety guidelines, Valid driver’s license, Pass pre-employment background and drug test, Retain required licenses
What They're Looking For.
Must Have
1-3 years documented experience with card access and CCTV, Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices, Experience installing, inspecting, repairing, and programming card access and CCTV, Experience in reading and interpreting blueprints, submittals, and operational/product manuals, Ability to follow verbal and written instructions, Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs, Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc, Demonstrate a high level of customer service, Maintain truck inventory to ensure timely response to customer needs, Ability to adhere to, implement, and always follow safety guidelines and procedures, Possess a valid driver’s license and driving record that meets company requirements, Able to pass a pre-employment background and drug test, Retain any licenses that are required by National, State and Local codes, Knowledge of applicable NFPA standards
Nice to Have
Fire alarm experience is a plus
What You'll Do.
Perform service and repairs
Provide highest level of service
Solve building inefficiencies
Resolve service related items
Follow troubleshooting procedures
Refer to technical manuals
Troubleshoot card access
Service burglar alarm systems
Troubleshoot burglar alarm systems
Install burglar alarm systems
Interpret specifications
Interpret software/systems
Interpret operational product manuals
Exhibit customer service skills
Communicate with staff
Communicate with customers
Ensure customer satisfaction
Complete Service Acknowledgements
Obtain customer signature
Provide recommendations
How You'll Work.
Team & Collaboration
Communicate with staff
Communication Scope
Consistently communicating with staff and customers
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