Johnson Controls
Building Systems
SecurityServiceTechnician
“Security Service Technician at Johnson Controls. Skills: intrusion detection systems, IP CCTV, access control systems, fire alarm systems. Locate and alleviate trouble with damaged equipment or wiring. Readjust equipment, repair, or replace inoperative equipment and test for operation”
What You'll Achieve.
return full functionality; ensure facility is running efficiently
Industry & Context.
troubleshooter; Locate and alleviate trouble with damaged equipment or wiring; repair the system as needed to return full functionality
Valid driver's license with an excellent driving record, Ability to pass thorough background and identity checks, Ability to unload ladder from fleet vehicle and climb ladder, Ability to always operate fleet vehicle in a safe manner
What They're Looking For.
Must Have
6+ years in low-voltage or security industry, Valid driver's license with an excellent driving record, Ability to pass thorough background and identity checks, Well Versed in Access Controls, CCTV, Burglary and Fire Alarms in Commercial Applications
Nice to Have
Ability to read blueprints and schematic drawings, Ability to operate hand and power tools, Ability to unload ladder from fleet vehicle and climb ladder, Ability to always operate fleet vehicle in a safe manner, Ability to communicate and provide excellent customer service, Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
What You'll Do.
Locate and alleviate trouble with damaged equipment or wiring
or replace inoperative equipment and test for operation
Coordinate inspections and/or installations with police
or other appropriate agencies
Performs repair and/or inspections of intrusion detection
Access Control systems and fire alarms (if applicable)
Assists fellow service technicians with system repairs and completes minor repairs including battery replacement
Tests operation of system to the customer monitoring center to properly establish service connectivity
Complete all forms accurately and customer paperwork as required
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
Provide quotes to support recommendations and solutions
Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items
identify the needs of the customer and then inform them of next steps and processes to repair the system as needed to return full functionality
inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed
How You'll Work.
Team & Collaboration
Assists fellow service technicians with system repairs
Communication Scope
verbal communication skills; inform them of next steps and processes; Provide recommendations and solutions; Provide quotes
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