Johnson Controls
Thermal management, mission-critical building systems, energy efficiency, and decarbonization
SecurityServiceTechnician
“Security Service Technician at Johnson Controls. Skills: Security systems, Troubleshooting, Customer service. Locate and alleviate trouble with damaged equipment or wiring. Readjust equipment, repair, or replace inoperative equipment”
What You'll Achieve.
Return full functionality to systems; Ensure proper functionality of systems; Ensure facility is running efficiently
Industry & Context.
Troubleshooter; Identify needs of the customer; Solve building inefficiencies; Resolve service related items; Provide solutions and outcomes
Valid driver's license, Excellent driving record, Ability to pass thorough background and identity checks, Ability to unload ladder from fleet vehicle, Climb ladder
What They're Looking For.
Must Have
6+ years in low-voltage or security industry, Valid driver's license with an excellent driving record, High school diploma or GED (General Education Development), Ability to pass thorough background and identity checks, Well Versed in Access Controls, CCTV, Burglary and Fire Alarms in Commercial Applications
Nice to Have
Ability to read blueprints and schematic drawings, Ability to operate hand and power tools, Ability to unload ladder from fleet vehicle and climb ladder, Ability to always operate fleet vehicle in a safe manner, Ability to communicate and provide excellent customer service, Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC
What You'll Do.
Locate and alleviate trouble with damaged equipment or wiring
or replace inoperative equipment
Test equipment for operation
Coordinate inspections with agencies
Perform repair of intrusion detection systems
Perform repair of IP CCTV systems
Perform repair of Access Control systems
Perform repair of fire alarms
Assist fellow technicians with repairs
Complete minor repairs
Test system operation to monitoring center
Complete all forms accurately
Provide recommendations and solutions
Provide quotes for recommendations
How You'll Work.
Team & Collaboration
Assists fellow service technicians with system repairs
Communication Scope
Verbal communication skills; Inform customers of next steps; Provide written or digital reports; Communicate and provide excellent customer service
Applying for this Security Service Technician role?
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