Titan Security Group
SecurityOperationsCoordinator
Neural analysis suggests this role is
optimal for Junior candidates.
“Security Operations Coordinator at Titan Security Group. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Audit Win Team schedules. Update Win Team schedules”
Industry & Context.
Troubleshooting common issues
On call for specific needs or emergencies, Ability to start, cultivate and maintain relations, Work in a team environment, Ability to work in a fast-paced, high-intensity environment, Manage multiple tasks and priorities, Produce accurate results in a highly organized manner, Maintain a working telephone number, Office hours, Set schedule during weekdays
What They're Looking For.
Must Have
High School diploma or GED, 2 years prior satisfactory employment as a security officer or in a customer service position, Valid driver's license, Meet company driving requirements, Ability to pass pre-employment drug screen, Ability to pass criminal background check, Ability to manage time effectively, Establish workflow priorities, Work independently with high attention to detail, Ability to start, cultivate and maintain relations, Work in a team environment, Prior employment history demonstrating ability to work in a fast-paced, high-intensity environment, Manage multiple tasks and priorities, Produce accurate results in a highly organized manner, Maintain a working telephone number
Nice to Have
Experience in a heavy volume call center, Scheduling software proficiency, Bilingual
What You'll Do.
Audit Win Team schedules
Update Win Team schedules
Audit employee punch in/out
Provide employee training on punching in/out
Assist with end of week payroll
Audit payroll for accuracy
Connect with site supervisors
Assist new hires with TeamTime app download
Assist new hires with TeamTime training
Assist incumbent staff with TeamTime adoption
Assist incumbent staff with TeamTime usage
Assist with vehicle maintenance
Assist with vehicle deliveries
Take vehicle to/from shop
Act as driver safety trainer
Ensure officers are up to date on training
Ensure up to date DL records
Audit sites with repeat issues
Take over site supervisor role
Assist with uniform deliveries
Monitor guard tour system reports
Assist with guard tour system installation
Assist with guard tour system setups
Navigate Guard Tour System software
Configure Guard Tour System software
Manage Guard Tour System software
Configure system settings
Customize patrol routes
Troubleshoot mobile device issues
Help with new account start ups
Assist with high profile sites
Assist with extra coverage
How You'll Work.
Team & Collaboration
Work with site supervisors; Work with road supervisors
Communication Scope
Read English; Write English; Speak English; Understand English
Full Job Description
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Security Operations Coordinator is responsible for assisting with the daily operations and ensuring that the fleet is managed efficiently. This role requires a balance of logistical, administrative, and people management skills, along with a strong understanding of fleet maintenance, operations, and compliance. Salaried junior level operations team member, supporting the operations managers and senior operations managers in Michigan. Valid driver's license required and able to meet company driving requirements. This team member would have a set schedule during the weekdays and office hours, but may be on call for specific needs or emergencies. Job duties: Win Team Audit schedules to ensure they are updated frequently; looking for open posts, terminated employees still in the schedules, and auditing for accuracy. Audit who is and isn't punching in and out, and providing those employees with training to do so correctly. Assist with end of week payroll as needed as well as auditing payroll for accuracy in regards to worked shifts and correct amount of hours worked. Regularly connect with site supervisors to update WT schedules. TeamTime Assist new hires with TeamTime app download and training. Assist inc
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