Blumira

SaaS security

SecurityOperationsAnalyst-3rdShift

$80–100k United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Security Operations Analyst - 3rd Shift at Blumira. Skills: Security Operations, SIEM platforms, Incident Response, SQL. Deliver exceptional support experiences. Serve as a technical leader”

What You'll Achieve.

Meet or exceed KPIs; Maintain high quality while working under SLA pressure; Provide comprehensive context around security incidents

Industry & Context.

SaaS security
Problems you'll solve

Problem-solving; Analytical Mindset; Synthesize complex technical information

Eligibility Requirements

3rd Shift (1am - 9:30am ET), On-call for rare critical security incidents, Authorized to work for ANY employer in the U. S., Prolonged periods of sitting at a desk and working on a computer, Occasional travel

What They're Looking For.

Must Have

3–5 years of professional experience in a cybersecurity-focused role (SOC, Incident Response, or Security Engineering), technical proficiency in Windows endpoint security, including a deep understanding of registry keys, file systems, and OS hardening, Demonstrated experience with SQL, specifically the ability to write complex queries to extract and analyze security data, Working knowledge of industry frameworks, such as MITRE ATT&CK, NIST, or CIS, and how to apply them to real-world threat scenarios, Experience with SIEM platforms (e. g. , Blumira, ELK, Splunk) for log correlation and event triaging, Proficiency with modern support tooling, specifically Zendesk (or similar ticketing platforms) and productivity suites like Google Workspace and Slack, Technical Versatility: The ability to quickly master new, specialized software platforms and security tools as the product landscape evolves, Outcome-Oriented: A track record of consistently meeting or exceeding KPIs and maintaining high quality while working under SLA pressure, Analytical Mindset: Proven ability to synthesize complex technical information into clear, concise summaries for both technical and non-technical stakeholders

Nice to Have

CISSP, GCIH (GIAC Certified Incident Handler), GCFA, Sec+, Previous experience in Network Administration or a deep understanding of TCP/IP, DNS, and firewall configuration to assist in troubleshooting connectivity-related security issues, Familiarity with AWS, Azure, or GCP environments and their respective security logging and monitoring tools, Basic proficiency in Python or PowerShell to automate repetitive tasks or parse large datasets during incident investigations, Foundational knowledge of static and dynamic malware analysis or sandbox execution

What You'll Do.

Deliver exceptional support experiences

Serve as a technical leader

Provide expert-level advisory services

Lead troubleshooting efforts

Perform advanced log analysis

Be on-call for critical incidents

Lead response efforts

Contribute to incident responses

Propose technical solutions

Share technical expertise

Triage security incidents

Provide leadership during events

Drive team efficiency

Work on special projects

Expand team skillsets

Contribute to content creation

Write how-to articles

Advocate for customers

How You'll Work.

Team & Collaboration

Work closely with customers; Work closely with Incident Detection Engineering team; Collaborate with colleagues throughout the organization

Communication Scope

Empathetic communication; Clear, concise summaries

Full Job Description

Security Operations Analyst - 3rd Shift (1am - 9:30am ET) Remote, United States About Blumira and Our Culture Blumira is the security operations platform built for growing teams and partners supporting them, integrating comprehensive visibility, tools, and expert guidance to give IT and security teams peace of mind from knowing they never have to go it alone. Every business needs strong security and deserves tools built for them, not just the largest enterprises. In helping them, we help their customers, and, overall, make the Internet a safer place. Our team is passionate about putting resilience in reach for every organization and team, keeping the business running smoothly and helping teams build their own expertise through daily security practice. To realize our vision, we're looking for inquisitive and driven teammates, like you! Be part of a friendly and supportive team that embraces who you are and offers you the opportunity to help build and scale the Ann Arbor tech security scene and to learn and grow with experienced SaaS security leaders. You will have the ability to make a big impact in the initial build of Blumira’s Customer Experience (CX) organization and take Blumira to the next level! About the Opportunity This is a multi-functional role for someone who’s passionate about helping others to protect their organization’s security to the fullest extent possible. Security Operations Analysts work closely with our customers to make sure they know their security is in good hands with Blumira, through performing Security Information and Event Management (SIEM) duties, security analysis, and technical support. Key Responsibilities Deliver exceptional support experiences for our customers through advanced security expertise and thoughtful, empathetic communication Serve as a technical leader and mentor, helping guide other team members through positive influence and knowledge sharing Work closely with our customers to provide expert-level advisory services on

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