Westgate Resorts
Hospitality
SecurityGreeter
Neural analysis suggests this role is
optimal for mid candidates.
“Security Greeter at Westgate Resorts. Skills: Guest safety, Security protocols, Access control. Greet guests, owners, visitors. Assist front desk staff”
Industry & Context.
Standing for prolonged periods, Moving heavy objects, Climbing stairs, Running short distances, Riding patrol bicycle, Various weather conditions
What They're Looking For.
Must Have
High school diploma or GED, Valid State Driver’s license, Basic computer skills, Basic communication skills
Nice to Have
Bilingual (English/Spanish) a plus, CPR/First Aid certification preferred
What You'll Do.
Assist front desk staff
Observe for suspicious behavior
Report safety hazards
Report policy violations
Assist with security protocols
Respond to emergencies
Maintain uniformed security presence
Manage entry control points
Manage exit control points
Monitor fire alarm panel
Monitor surveillance system
Conduct safety inspections
Maintain activity records
Write incident reports
Respond to complaints
Assist public safety officers
Perform key control duties
How You'll Work.
Team & Collaboration
Resort security leadership; Front desk staff; Public safety officers
Communication Scope
Incident reports; Emails
Full Job Description
ABOUT WESTGATE RESORTS Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there! The Overnight Security Greeter serves as a visible and approachable presence to ensure guest safety, provide a warm welcome, and maintain secure access to the resort. This position bridges customer service and security by monitoring access points, managing guest interactions, and supporting overall resort safety operations. Job Requirements * Warmly greet all guests, owners, and visitors entering the resort. * Assist front desk staff by verifying room keys, wristbands, or credentials as needed during peak periods or special events. * Observe for suspicious behavior, safety hazards, or policy violations and report immediately to resort security leadership. * Assist with implementing resort security protocols, such as shelter-in-place, lockdowns, or evacuations. * Provide the initial response to all incidents of an emergency nature (Police, Fire, or Medical), and act accordingly within the scope of duties as an Overnight Security Greeter. * Maintain a uniformed security presence at specified company interests. * Manage entry and exit control points at designated properties. * Monitor a proprietary station or front desk (fire alarm panel) as required by law and monitor Security surveillance system. * Conduct safety inspections as directed by policy and established procedure. * Maintain individual Overnight Security Greeter activity records, checklists, and logs. * Write detailed and accura
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