Amazon Web Services, Inc.
Cloud Computing
SecurityDeliveryPracticeManager
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“Security Delivery Practice Manager at Amazon Web Services, Inc.. Skills: Delivery management, Customer engagement, Team leadership. Manage a team of ProServe Delivery Consultants. Support AWS enterprise customers”
What You'll Achieve.
Exceed customer satisfaction targets; Deliver engagements on time; Deliver engagements within budget; Exceed customer expectations
Industry & Context.
US Citizen, Active Top Secret clearance, Obtain TS/SCI clearance, Maintain TS/SCI clearance, Satisfy security requirements
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Experience in IT consulting, Experience in program management, Experience in enterprise architecture, Current, active US Government Security Clearance of TS/SCI
Nice to Have
Experience in project management, Advanced technology degree, AWS Professional level certifications, Sales and negotiation skills, 2+ years in application security, 2+ years in application development, 2+ years in incident response, 2+ years in cloud security and governance, 2+ years in penetration testing
What You'll Do.
Manage a team of ProServe Delivery Consultants
Support AWS enterprise customers
Serve as a strategic advisor
Build and manage a team
Architect and implement innovative solutions
Drive engagement delivery
Drive business development initiatives
Provide portfolio guidance
Meet customer satisfaction targets
Define business outcomes for customers
Build trust with customers
Identify applicable AWS Professional Services offerings
Create proposals and SOW’s
Optimize team performance
Implement tailored people development plans
Align teams to customer needs
Translate technical concepts into business value
Talk in technical depth with teams
Cultivate customer relationships
Cultivate Amazon Global Sales relationships
Cultivate ProServe team relationships
Deliver customer engagements
Support sales through scoping technical requirements
Deliver engagements on time
Deliver engagements within budget
Exceed customer expectations
Hold Practice total utilization goal
Build and manage a high-performing team
Collaborate with Delivery Consultants
Collaborate with Engagement Managers
Collaborate with Account Executives
Collaborate with Cloud Architects
Provide input on new features
Develop IT strategies for customers
Oversee IT strategy implementation
Ensure on-time delivery
Ensure within-budget delivery
How You'll Work.
Team & Collaboration
Customer teams; AWS Partner Network; Delivery Consultants; Engagement Managers; Account Executives; Cloud Architects
Communication Scope
Executive presentations
Process & Methodology
Program management, Engagement management, Resource planning, Managing schedules, Reporting project status, Prioritizing tasks
Full Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW’s. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance throuegh implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical re
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