SecurityControlCenterOperator

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. The Security Control Center Operator is responsible for monitoring and responding to a number of electronic systems. The SCC Operator is at the center of emergency operations for the Harvard Art Museums and a key element in the safety of persons, Art Museums collections, and other assets. The SCC operator must be alert at all times and responsive to requests for assistance from any location. Job-Specific Responsibilities: * Monitor the Video Surveillance System and report any technical issues to the manager. * Monitors video surveillance of the visiting public in order to avoid damage, either intentional or accidental, to the objects within the collection and on display. * Monitor the Electronic Access Control System and * Controls and monitors access and egress points of the building. * Monitor the Intrusion Detection System and respond as directed to verify alarms and direct proper response. * Answer the SCC telephone and log calls as directed. * Monitor the Panic/Duress Alarm System, log all activations and direct proper response. * Maintain continual contact with the Harvard University Police Department (HUPD) dispatch center. * Monitor the Artwork Protection System, log and direct proper response to alarms. * Maintain accurate re