Carvana
SecurityAssociate1stShift
“Security Associate - 1st Shift at Carvana. Skills: process management, cross-functional coordination, vendor/stakeholder management, resource planning, continuous improvement. Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates. Be the face of Carvana to our associates, our vendors, and anyone visiting a site”
What You'll Achieve.
Unit Loss Rate versus Plan; Safe and Secure App Execution; Inventory Control/Accuracy and Tracking; Safety Incident Performance; JIRA Ticket Service Level Score
Industry & Context.
Proven track record of decision-making in a complex environment; Ability to handle conflict situations in a positive way; De-escalate situations
Must be able to lift up to 60 pounds majority of lifting from knee to shoulder other lifting required from various levels, Must be able to carry and transport up to 60 pounds up to 20 feet, Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance, Requires excellent visual acuity and manual dexterity, Requires use of safety equipment that may include face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment, Requires frequent driving and computer data entry, Must adhere to regular and predictable attendance, The facility is a 24/7 operation and gates must be manned at all times, This job position is designated as a safety-sensitive position
What They're Looking For.
Must Have
1-2 years of experience within a customer service environment, verbal and written communication skills, Proven track record of decision-making in a complex environment, Ability to relate well with others and establish working relationships, Ability to organize, plan, and execute multiple tasks in a fast-paced work environment, Ability to handle conflict situations in a positive way, Must be able to read, write, speak and understand English, Must be at least 18 years of age, This job position is designated as a safety-sensitive position, Must be able to lift up to 60 pounds majority of lifting from knee to shoulder other lifting required from various levels, Must be able to carry and transport up to 60 pounds up to 20 feet, Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance, Requires excellent visual acuity and manual dexterity, Requires use of safety equipment that may include face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment, Requires frequent driving and computer data entry, Must adhere to regular and predictable attendance
Nice to Have
Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology, Previous experience supporting an OSHA program, Safety Team Experience supporting crisis prevention and/or response plans
What You'll Do.
Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates
Be the face of Carvana to our associates
and anyone visiting a site
Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns
Become trained and certified on a variety of life saving measures such as first aid
Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation
amongst other components
Promote an incident ready focus everyday at your site
Understand our Incident Response Protocol and ensure appropriate actions are taken when needed
Execute the facility Safe and Secure Principles at the entrance/exits
Utilize our Safe and Secure Application (SAS App) and RFID Technology
Deliver a service first approach in everything you do
How You'll Work.
Team & Collaboration
Lead with effective communication with team, partners, and customers; Partner with your Safe and Secure Team Lead and Safe and Secure Manager; ensure we collaborate with partners and team keep our Carvana value in mind, “we are all in this together”; share your knowledge with others across the organization
Communication Scope
verbal and written communication skills; effective communication; active listener; effective dialogue
Process & Methodology
Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
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