SecurityAccountManager

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring a Security Account Manager to work at a location in Burns Harbor, Indiana. The Security Account Manager reports to the Director of Operations and is primarily responsible for supervising the day-to-day security operations of assigned Client sites. Responsibilities of the Security Manager include but are no limited to: Manage a team of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support. Ensure the client site is provided with high quality security services to protect people and property. Build, improve and maintain effective relationships with both client and employees. Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service. Handle any escalated security issues or emergency situations appropriately. Conduct annual reviews for on site staff. Monitors the quality of staff performance including coordinating and conducting exit interviews, assisting with unemployment claims review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular perform