Wells Fargo

Financial Services

SecuritiesOperationsSpecialistWIMOpsMetrics,CapacityPlanningandForecasting

$0–0k Charlotte, North Carolina, United States FULL TIME Remote Friendly
The Brief

“Securities Operations Specialist- WIM Ops Metrics, Capacity Planning and Forecasting at Wells Fargo. Skills: Capacity planning, Forecasting, Metrics analysis. Execute business analysis. Develop capacity plans”

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving skills; Root cause analysis

Eligibility Requirements

Hybrid in-office schedule, Willingness to work on-site

What They're Looking For.

Must Have

2+ years Securities Operations experience, 2+ years Brokerage Operations experience, 1+ years metrics, forecasting, staffing models, or capacity analysis, 1+ years utilizing data visualization tools, Advanced Microsoft Office skills

Nice to Have

knowledge of brokerage industry processes and controls, call volume or workload planning, experience with MicroStrategy, experience with Tableau, Ability to translate technical needs into clear requests, analytical and research skills, high attention to detail and accuracy, Ability to influence and build working relationships, Proven collaborator, Solid problem-solving skills, Effective organizational, multi-tasking, and prioritization skills

What You'll Do.

Execute business analysis

Develop capacity plans

Maintain capacity plans

Apply statistical modeling

Identify operational drivers

Support data automation

Deliver Capacity Planning initiatives

Deliver Metric Command Center initiatives

Present recommendations

Develop understanding of function

Develop understanding of policies

Develop understanding of procedures

Develop understanding of compliance

Provide information to peers

Collaborate with peers

Provide information to colleagues

Collaborate with colleagues

Consult with colleagues

Provide information to managers

Collaborate with managers

Consult with managers

Provide information to customers

Collaborate with customers

Consult with customers

Align on performance planning cadence

Perform data analysis

Drive strategic initiatives

Optimize Capacity Planning framework

Implement Capacity Planning framework

Implement Monthly Performance Planning meetings

Perform statistical testing

Work with staffing models

Update staffing models

Perform regression testing

Identify staffing impacts

Provide recommendations to LOB leaders

Incorporate into staffing models

Develop expertise in operational processes

Support workflow efficiency

Support risk-control analysis

Resolve escalated issues

Monitor operational performance

Research business risks

Provide input into policies

Enhance customer satisfaction

Review time sensitive documents

Review transaction requests

Assess impacts on workload

Assess impacts on staffing

Exercise independent judgment

Understand trade settlement workflow controls

Support standardized capacity planning controls

Monitor daily securities production work

Monitor daily cash production work

Escalate capacity risks

Escalate performance risks

Contribute to implementation of projects

Lead implementation of projects

Contribute to implementation of new processes

Lead implementation of new processes

Contribute to implementation of revised processes

Lead implementation of revised processes

Perform analysis for initiatives

Make decisions on matters with financial impact

Make decisions on matters with risk

Leverage data-driven insights

Own business control framework

Conduct regular control checks

Conduct regular audit checks

Build staffing models

Update staffing models

Quality-check staffing models

Quality-check volume models

Perform sensitivity analysis

Produce actionable recommendations

Review functional operational tasks

Review functional operational challenges

Evaluate deliverables

How You'll Work.

Team & Collaboration

Collaborate with peers; Collaborate with colleagues; Collaborate with managers; Collaborate with customers; Partner across business lines

Communication Scope

Present recommendations

Process & Methodology

Project implementation

Free ATS check

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