Sur La Table
170 - Albany - Sur La Table, 1475 Western Avenue, Albany, NY 12203
SeasonalKitchenAssistant
Neural analysis suggests this role is
optimal for Entry candidates.
“Seasonal Kitchen Assistant at Sur La Table. Skills: Customer service, Kitchen operations, Sales. Provide exceptional customer experience. Greet customers proactively”
What You'll Achieve.
Inspiring customers on all points of their culinary journey; Driving business results
Industry & Context.
Ability to remain in a stationary position for up to 3 hours, Ability to move about the work place, Ability to distinguish differences or similarities in intensity or quality of flavors or odors, Ability to grab, reach, push, pull, bend, stoop, kneel and crouch, Ability to use hands to chop, whisk, slice, stir, juice, Ability to work a varied schedule including nights and weekends, Ability to ascend/descend ladders, Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs, Working with an open flame and/or other heating units, Exposure to variation in kitchen temperature
What They're Looking For.
Must Have
Valid Food Handlers and/or Food Managers Certification, Must be at least 21 years old
Nice to Have
1 year retail sales experience, 1 year food prep and/or kitchen operations experience
What You'll Do.
Provide exceptional customer experience
Greet customers proactively
Support cooking class experience
Reinforce techniques presented in class
Maintain product knowledge
Achieve store's sales plan
Achieve individual sales goals
Follow Sur La Table policies
Share product assortment and services
Assist with shopping for ingredients
Prep kitchen for classes
How You'll Work.
Team & Collaboration
Works as a part of a high-performing team; Communicate verbally and work cooperatively with employees and customers
Communication Scope
Exceptional verbal and written communication skills
Full Job Description
## Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The Seasonal Kitchen Assistant contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Seasonal Kitchen Assistant blends a passion for cooking and entertaining to support the Resident Chef in driving business results. The Seasonal Kitchen Assistant reports to the Resident Chef. ## Job Duties and Responsibilities Provides an exceptional customer experience according to customer service standards. Proactively seeks out and greets customers. Supports an exceptional cooking class experience at every class by acting as an extension of the instructor. Reinforces and supports the techniques being presented in class. Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary. Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals. Consistently follows all Sur La Table policies and standard operating procedures (SOPs). Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager. Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor. Washes dishes, cleans kitchen and preps kitchen for classes. Accurately records time worked according to SLT policy. Demonstrates exceptional verbal and written communic
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