Lakeshore Learning Materials, LLC
Education
SeasonalConversionsSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“Seasonal Conversions Specialist at Lakeshore Learning Materials, LLC. Skills: Product conversions, Customer support. Review and process conversion requests. Ensure accuracy of requests”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Ability to work PST hours, Familiarity with Lakeshore products, Proficiency with Microsoft Office applications, Proficiency with Adobe Acrobat, Written communication skills, Verbal communication skills, Customer service–oriented mindset, Excellent problem-solving skills, Ability to identify practical solutions
Nice to Have
Classroom experience, Exposure to curriculum development
What You'll Do.
Review and process conversion requests
Ensure accuracy of requests
Ensure completeness of requests
Ensure adherence to guidelines
Partner with colleagues across teams
Support Lakeshore’s strategy
Grow Lakeshore’s strategy
Develop working knowledge of offerings
Identify trends across requests
Identify gaps across requests
Identify opportunities for improving products
Identify opportunities for improving solutions
How You'll Work.
Team & Collaboration
Cross-team collaboration
Communication Scope
Written communication; Verbal communication
Full Job Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. We are seeking a temporary Conversions Specialist to join our team for a six-month period. In this role, you will support the successful execution and continued growth of conversion requests that adapt existing educational products into customized solutions for customers. The position plays an essential role in ensuring accuracy, efficiency and cross-team collaboration, while developing strong product knowledge and identifying opportunities to improve offerings and internal processes. Applicants should have familiarity with Lakeshore products and solutions. The ideal candidate is detail-oriented, customer-focused, and eager to learn in a fast-paced, mission-driven environment serving educators. A day on the job looks like this: * Reviewing and processing incoming conversion requests to ensure accuracy, completeness and adherence to established guidelines * Partnering with colleagues across teams to support and grow Lakeshore’s overall strategy for product conversions * Developing and maintaining a working knowledge of Lakeshore offerings as well as relevant industry competitors to better support customer needs * Collecting a
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